We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. As an analyst on the Sales Go-To-Market Operations team, you will use and develop your analytical skill set to empower data-driven decisions across our Sales and our cross-functional partners. You will report to the Sales Go-To-Market Operations team lead and will help build and execute the go-to-market strategy for all segments of the Sales team. You will be a hybrid of traditional jobs in analytics and strategy & planning. You will join our motivated team and support our Sales teams in optimizing our growth across each of our markets. More specifically you will leverage Cengage internal data and third-party data such as MDR to construct dashboards that highlight sales opportunities in prospective and underperforming accounts, historical buying patterns, pipeline insights, product segment trends and resource allocation optimization. Analytics demands are constantly evolving and will require regular enhancements to products as well as support the creation of new tools. These tools will equip sales and marketing teams to improve sales targeting and revenue generation. What You'll Do Here: + Conduct analysis using internal and external data to obtain insights that will promote strategic decisions and enhance Sales' ability to go-to-market effectively, such as optimized outbound targeting, lead generation and customer segmentation + Consult with Sales Strategy and Sales leadership to identify growth levers and KPIs, complete analyses, and implement tracking infrastructure and visualization + Work with (and learn from) cross-functional partners in Marketing, Partnerships, Finance, Data Science, Product, and more to promote Sales growth and profitability + Identify sales opportunities in currently underperforming and prospective accounts + Optimize resource allocation based on opportunity potential + Develop key account management analytics (e.g. product usage, activations) for account management enablement + Systematize sales process through the creation of sales dashboards, reporting, and targeting tools + Support implementation of strategic designs and system changes (e.g., territory changes) Skills You Will Need Here: Required + BA/BS required (major in analytical or technical field preferred) + 2 or more years of strong analytical and problem-solving experience preferred (management consulting, corporate strategy, sales/business operations, finance, or similar) + Highly quantitative with demonstrated ability conducting complex data analysis to build insights through a combination of SQL (strong proficiency), Excel (proficiency with elegant analyses and models is a must), and Tableau/Looker (or similar data visualization tool) + You are excited and take the initiative to dive into tough problems and build new processes / deliverables from scratch; you develop frameworks to support strategic decisions and are skilled at detailed execution + Demonstrated cross-functional collaboration + Experience working with customers + Strong skills in organizing and prioritizing + Strong ability to present analytical insights + Familiarity with Salesforce and other business systems (Oracle) + Up to 10% overnight travel - must be able to travel by both auto and air Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
