We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. Infosec, a Cengage Group company, believes knowledge is power when fighting cybercrime. We help IT and security professionals advance their careers with skills development and certifications while empowering all employees with security awareness and privacy training to stay cyber safe at work and home. It's our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime. We've been named to Madison's Top Workplaces and Chicago's Best Places to Work, and pride ourselves on our employee culture. What you'll do here: Production Managers have the opportunity to own the end-to-end production of skill and certification learning paths. They collaborate directly with subject matter experts (SMEs) to produce high-quality multi-modal content. Key functions of the role include onboarding and training subject matter experts, evaluating different content types and providing feedback, and keeping delivery schedules on track. + Apply learning standards to all content, in accordance with well-researched guidelines and established protocols; adopt opportunities for continuous improvement + Support and establish rapport with SMEs throughout the content production process + Give thoughtful feedback to SMEs in the area of slide design, video production, and assessment development to help improve the learning experience + Design and advocate for improvements in slide design, recording quality, assessment items, accessibility and inclusivity in all aspects of your solutions + Collaborate with curriculum teams to ensure content alignment with learning objectives + Respond to service desk tickets, integrate customer feedback, and find opportunities for process improvements Skills you will need here: + Experience with content production and a willingness to learn more + Experience in instructional design, training & development, and project management + Strong project management and organizational skills; the ability to successfully drive multiple projects and prioritize multiple tasks + A well-developed sense of ownership and accountability + Consultative, collaborative, solutions-oriented, and service-minded perspective + Ability to embrace, assimilate, and implement new processes, procedures, and standards in an environment of continuous change + Ability to collaborate and work effectively and efficiently in a remote team environment + 5+ years of experience in production, instructional design, project management, or a related area is required. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.