Position Description
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Enterprise Land Mobile Radio (ELMR)/IT Subject Matter Expert will be responsible for the below listed activities. This position is based out of Philadelphia, PA in support of Naval Support Activity (NSA), Philadelphia.
In support of ELMR Systems the candidate will:
Provide ELMR design, install, sustainment and end-to-end connectivity through the Regional Dispatch Center (RDC).
Provide technical support, training, and implementing for ELMR.
Test, tune and program ELMR radios.
Plan, direct, and coordinate the inventory, storage and distribution of radios.
In support of IT Systems, the candidate will serve as Tier II support for CNIC. Responsibilities include but are not limited to:
Providing regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks in accordance with Navy directives
Ensuring OT systems adhere to cyber security principles and supporting any local Information Assurance (IA) initiatives designed to secure and accredit existing OT system.
Providing support to resolve technical issues that arise during sustainment, including maintenance trend analysis, interfacing with Original Equipment Manufacturers (OEM), analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems.
Responding to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolving the incidents as directed by the Region N6.
Other day-to-day Tier II supporting activities such as troubleshooting alarms and/or outages; supporting PC refresh efforts, phone upgrade efforts; troubleshooting PSNet, NMCI, CAC, other end-user issues
Aide in counter Unmanned Aircraft System (cUAS) installation, and connectivity
Routine network administration
Qualifications
To be successful in this role, you must have the following:
HS Diploma with a minimum of (4) years of hands-on experience, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.
Must have a current DoD Secret level clearance.
Must possess 8570 IAT Level I compliant certification.
Must show achievement of technical training as applicable to the position duties and responsibilities
Must be able to be on call 24x7.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Click here to apply now (https://careers-sercona.icims.com/jobs/51000/systems-engineer--elmr-it-support/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)
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ID 51000
Recruiting Location : Location US-PA-Philadelphia
Category Information Technology
Position Type Full-Time
Security Clearance Secret
Telework Yes - May Consider Occasional/Part Time Teleworking for this position
