We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .
This is a 100% remote position that can sit anywhere within the U.S.
What you'll do here
As a Senior Software Quality Assurance Engineer at Cengage, you will help test software, integrated systems, and web applications to ensure that our systems and projects are working as designed (and required). You will mentor and coach other QA engineers and engineering team members in quality assurance practices, skills, and tools. You will assist in maintaining and developing quality standards followed by our organization, and will contribute to the design, development and implementation of test plans. You will also take the lead QA role within large cross-functional projects and feature development, and will be given opportunities to help define direction and set goals.
Responsibilities include:
Involvement in full SDLC to identify QA needs, constraints, and dependencies early on.
Leading creation of test plans from technical design and/or requirements documents.
Iterative review and maintenance of test plans throughout SDLC.
Assisting with coordination of QA resources across multiple workstreams.
Solving issues (in QA or on live) as assigned.
Identifying, designing, and assisting with implementation of QA automation.
Performing manual test cases, defect logging and initial defect triage.
Crafting and coordinating technical and user documentation.
Supervising QA work from 3rd party vendors and internal QA resources
Skills You'll Need Here:
5+ years of relevant software development quality assurance experience.
Knowledge of test case creation and defect management.
Familiarity with Agile software development, TDD and BDD concepts.
Experience performing QA functions on web sites with transactional eCommerce functionality.
Experience working with different web testing, and facilitation tools (JIRA, Zephyr, Selenium, Postman, BrowserStack).
Experience with SAP Commerce Cloud (Hybris) and/or any web CMS systems is preferred.
Broad knowledge of operating systems and web browsers used on Mac, Windows, and Mobile devices.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
If you are a Colorado state or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
