Career Area:
Information Analytics
Job Description:
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Purpose
We are actively searching for Learning & Development Analytics Consultant with a strong understanding of people data, workforce development, and learning and development processes, plus a passion for data and analytics with the corresponding communication skills to effectively reinforce what matters most.
In this role, you will leverage your expertise and knowledge to assist with the planning and implementation of high impact learning and development solutions, and assess the success of key strategies and initiatives across the company. You will have the opportunity to conduct various analysis, measurement, reporting, data visualization, and compelling storytelling across many facets of Caterpillar's global business.
The Learning & Development Analytics Consultant will be a critical part of the Learning and Development Center of Excellence (COE) team, and will be responsible for designing, developing, delivering Talent Development Analytics & Insights including the development and delivery of recurring or ad-hoc analysis, customized scorecards or dashboards, and supporting a larger talent development data strategy.
This work includes:
Consolidating and analyzing talent development related data from multiple sources (Workday, external learning content providers, internal survey data, and more)
Ensuring integrity/accuracy and structure of data to help support or provide business value
Developing and delivering of scorecards/dashboards to analyze and interpreting the data in light of the larger business context to provide the organization with insights
Using Workday reports, MS Excel, Power BI, and other automation tools
Deploying and empowering others to learn and leverage dashboards to inform local business decisions and drive productivity/efficiencies while reducing/controlling costs.
Required Qualifications:
Bachelor's Degree with a concentration in quantitative or related field such as marketing, human resources, data analytics, business analytics, computer science, engineering, economics, math, or statistics
3 or more years of experience developing reports in an enterprise reporting tool with proficient knowledge of databases and business systems
3 or more years of previous experience using research, data, and external information sources to support decision making
Preferred Qualifications:
5 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA) with a concentration in a quantitative or related field such as marketing, human resources, data analytics, business analytics, computer science, engineering, economics, math or statistics.
3 years of progressive work experience with learning management systems and/or learning record management
3 years working in HR Talent Development with learning solution design and delivery experience
1 year of experience in Workday Learning HCM
Technical aptitude and experience designing and deploying advanced dashboards and visualizations with various applications and systems including MS Office, Advanced level MS Excel, SQL language, DAX expressions, and Power BI authoring and publishing
Understanding of predictive analytics and other business-related data analysis strategies
Working knowledge of LMS data structures including SCORM, AICC, and xAPI
Key Business Partners
You will be a critical member of the centralized Learning Experience Platform (LXP) team and work closely with other HR analytics team members embedded in central Workday support groups, HR IT, and Global IT teams.
You will play a critical role by interfacing regularly with dedicated functional development teams (for example Engineering, Marketing, and Procurement) and many vertical line-of-business organizational learning leads/teams who design, deploy, track, and improve specific learning solutions across the company. You will enable, support, teach and coach the broader Learning and Development community on leveraging data and analytics tools.
You will regularly collaborate with multiple external vendors such as Workday, LinkedIn Learning, Pluralsite, Coursera, Etc. to ensure data sharing standards are met and valuable insights are achieved.
Finally, you will collaborate with other HR talent workstreams (for example Talent Acquisition, Employee Insights, Talent Management, Workforce Planning, and Onboarding) to align practices and optimize the way the HR community utilizes data analytics.
Essential Functions
You will use tools such as Power BI, Workday Learning reporting, Excel, and PowerPoint to design and deliver dashboards, reports, or infographics
You will create and maintain automated data visualizations to aid with the analysis of workforce development programs and initiatives
You will partner with other analytics team members to standardize models, templates, and/or documentation
You will design and recommend dashboards with key metrics for talent development to better align resources and drive better decision making
You will identify, analyze and forecast trends into meaningful visualizations and develop presentations for leadership as needed
You will evaluate trends on process and measuring organizational effectiveness and make recommendations for further optimization
You will at times lead the analytical approach of special projects for key learning initiatives of the organization including developing timeline and objectives, performance standards, and engaging stakeholders from cross functional departments
You will lead process improvements to ensure high integrity and accuracy of talent development data through audits and governance
You will train and mentor team members across the organization on how to best utilize talent development data and visualizations to improve business decisions and drive measurable results
Key Skills Focus Areas:
Analytical problem solving
Curiosity and courage to question
Broad business acumen to discern deep understanding of customer needs
Focus on details
Ability to effectively navigate complex matrix organizations
Ability to influence without formal authority
Communication and storytelling
Business Acumen (Vertical consulting)
To understand the enterprise view of opportunities and potential solutions
Build relationships and influence partners HR / L&D Acumen (Horizontals upskilling and support) Fundamentals of L&D and modern adult learners
Org Change Management
Learning Technology Acumen (Technology)
Personal Attributes
Additional Items:
This position would ideally be located in Peoria, IL; Mapleton, IL; Chicago, IL; Dallas, TX; San Antonio, TX; Houston, TX; Miami, FL; Denver, CO; Cary, NC; Clayton, NC; San Diego, CA however open to considering other Caterpillar facilities within the U.S. (candidates permanent address must be within 50-mile driving distance to a Caterpillar facility)
For a full list of U.S. Caterpillar facilities please visit: https://www.caterpillar.com/en/company/global-footprint/americas/united-states.html
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
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EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
