IT Infrastructure Analyst, II - Windows Suppport
Description
IT Infrastructure Analyst, Windows Support
JOB SUMMARY:
This position is responsible for engineering, implementing, and supporting Windows server hardware platforms, Windows operating systems and related system software such as Active Directory, OSD, DFS, Microsoft Clustering, Hyper-V, Ivanti, etc. This is a 7x24x365 support organization and some after-hours work is required.
JOB REQUIREMENTS:
BS/BA in Computer Science or MIS is desired or equivalent work experience
Strong experience and knowledge of Windows server hardware platforms and other components (CPU, clusters, storage area networks, disk and tape arrays.)
Strong experience and knowledge of Windows server operating systems
Strong experience and knowledge of Dell hardware
Strong experience in Windows server OS security patching and vulnerability mitigation
Working knowledge of Active Directory, DFS, DNS, DHCP
Demonstrated knowledge of scripting for automation, PowerShell is a plus
Basic knowledge of security policies
Ability to provide support for the implementation, troubleshooting and maintenance of Operating Systems on virtual and physical platforms
General knowledge of Southern Company's core business
General knowledge of information technologies (those currently used within the system and new technologies)
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
High initiative
Ability to negotiate with and influence others - internally as well as vendors
Ability to build relationships and work in a team atmosphere as well as work independently
Ability to provide and accept feedback
Strong analytical and troubleshooting skills
Demonstrate Our Values: Safety First, Unquestionable trust, Superior Performance, and Total Commitment
Professional oral and written communication skills
Understanding of how their activities impact function budget
MAJOR JOB RESPONSIBILITIES:
Engineering, installation and maintenance of Windows server hardware and operating systems.
Engineering, installation and maintenance of system software.
Provide second-level support to other areas both within and outside of IT.
Follow standard processes for hardware, software and project completion, problem resolution and change management.
Provide full life-cycle management for servers and system software.
Diagnose and resolve problems to meet service level expectations.
Participate in departmental initiatives.
Communicate progress, problems and best practices to management, leads and teammates.
#L
Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Services
Other Locations: Alabama-Metro Birmingham/Eastern AL-Birmingham
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Atlanta, 30308
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Birmingham, 35203
Req ID: SCS2010848
