Overview
The Fraud Data & Reporting (FDR) team provides actionable intelligence that guides Navy Federal's fraud mitigation efforts, accomplished through dashboards, reporting, and analysis. Our intelligence supports data driven decision-making for Security Division leadership and an efficient Fraud Operations workforce. FDR collaborates with partners within Security and throughout the enterprise, such as membership and contact center, in our efforts to fight fraud and protect our members. The Summer Associate will be an integral member of our fraud fighting team and will synthesize cloud, vendor, and on-prem data to produce strategic dashboards that deliver actionable insights into fraud trends.
Potential projects include:
Propose and implement data driven solutions to Fraud Operations leadership that optimize workforce productivity
Partner with the Fraud Detection team to develop a fraud trend dashboard that identifies fraud vulnerabilities and supports countermeasure development
Identify key drivers of fraud using complex statistical analysis that can be used to forecast fraud losses and fraud operations workforce requirements
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.
Responsibilities
Synthesize cloud, vendor, and on-prem data for analytics and business intelligence (BI) solutions
Work directly with fraud experts across the division to understand requirements and propose key analytics solutions to drive data-driven decision-making
Collaborate with business units and senior leadership to conduct needs assessments to support organizational strategies and solutions that support business unit objectives
Effectively communicate fraud trends and insights to business stakeholders and leadership
Identify and assess fraud mitigation strategies and opportunities; develop appropriate analytical approaches
Provide ad hoc analytical support for key partners throughout the enterprise
Evaluate operational efficiency and effectiveness across the division
Perform other duties as assigned
Qualifications
Currently pursuing a graduate degree in Information Systems, Business Analytics, Data Science, Analytics, or other related degree
Exposure to scripting languages (Python, R, etc.)
Experience with SQL
Experience with data visualization (PowerBI, Tableau)
Knowledge of cloud technologies (Databricks, Microsoft Azure)
Excellent communication and presentation skills
Effective interpersonal, verbal, and written communication skills
Effective skill in maintaining accuracy with attention to detail and meeting deadlines
Curiosity to dig into data and collaborate with others to solve ambiguous problems
Ability to adapt to fast changing business needs
Hours: Monday - Friday 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14172-OTHLOC-300000025810540
