Company Detail

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 6100 Collins Road, Jacksonville, FL 32244

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21298

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 3725-A Richmond Highway, Alexandria, VA 22305

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21234-OTHLOC-100005087415439

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 3725-A Richmond Highway, Alexandria, VA 22305

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21234

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 4500 Waxwing Drive, Arlington, TX 76018

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21339

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.

Responsibilities

• Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)

• Determine and advise members on approved loan conditions and documentation requirements

• Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)

• Maintain contact with the member, Realtor and/or seller during the entire loan process

• Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations

• Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)

• Request and obtain documentation needed and forward to Mortgage Processor

• Respond to inquiries about mortgage applications, processing status, problems and concerns

• Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events

• Take first mortgage loan applications via face-to-face interview, mail and telephone

• Resolve or arrange for resolution of operational/processing issues, inquiries and complaints

• Respond to inquiries and resolve any issues concerning the processing of applications

• Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required

• Perform other duties as assigned

Qualifications

• Ability to work effectively and efficiently with automated systems

• Familiarity with accounting, credit, and/or lending principles and techniques

• Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution

• Exposure to lending application and approval process

• Familiarity with mortgage lending concepts and principles

• Familiarity with banking/financial industry standards and practices

• Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks

• Effective database and presentation software skills

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty

• Effective skill in comprehending, analyzing, applying and communicating complex written legal documents

• Effective skill speaking and/or presenting in front of groups in a professional setting

• Effective word processing and spreadsheet software skills

Desired Qualification(s)

• Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems

• Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations

• Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 3675 W Chandler Blvd, Chandler, AZ 85226

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20886

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1140 North Military Highway, Suite 820, Norfolk, VA 23502

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21306

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The team is focused on the OMBP Risk Management & Issue Management Process Enablement. The role will provide analytical and administrative support within the business control environment. Will be responsible for assisting in the execution of the Operational Risk Program for the OMBP. Assist team in gathering and organizing data that will help track, report, and manage unclaimed property. Acts as an ambassador of the risk culture. The individual must take an active role in identifying and assisting with implementing process, systems, and reporting improvements to reduce administrative overhead and improve the effectiveness of risk management activities.

Provide analytical and administrative support within the business control environment. Responsible for assisting in the execution of the Operational Risk Program for the OMBP. Assist team in gathering and organizing data that will help track, report, and manage unclaimed property. Acts as an ambassador of the risk culture. Incumbents typically have up to 2 years of risk management, unclaimed property, and/or OMBP experience.

Responsibilities

• Assist Business Control Manager in all phases of the issue lifecycle, governance, and reporting

• Partner with multiple business process owners division leaders across the OMBP and NFCU

• Assist in Identifying recommendations to maximize efficient identification, assessment, and remediation of risk

• Complete the escheatment process for all unclaimed property

• Take ownership of legal investigations and escalations

• Business as usual support and back-up

Qualifications

• 3 years' Risk Management, Unclaimed Property, or OMBP experience

• Excellent analytical capabilities and strong attention to detail

• Highly proficient in MS office products - particularly Excel and PowerPoint

• Adept at balancing multiple and competing priorities; excellent organizational skills

• Exceptional reading comprehension and written communication skills

• Must be located in San Antonio, TX

Desired Qualifications

• Bachelor's Degree

• Overseas Military Banking Program experience

• Prior business process management knowledge in OMBP processes (Operations and/or Retail)

• Prior knowledge and experience in Process Risk and Controls (PRC) or Issue Management

• Prior experience in escheatment/unclaimed property management

Hours: Monday - Friday, 8:00AM - 5:00PM (Flexible)

Location: 300 Convent Street, San Antonio TX 78205

This job posting is for the Overseas Military Banking Program (OMBP) operated by Navy Federal Credit Union. The position is located in San Antonio, Texas and will be supporting Navy Federal's contract with the Department of Defense to operate OMBP

Equal Opportunity

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21377

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide assistance and aid in the formulating of user-centered design strategies and solutions for digital experiences and initiatives using consumer insights and inputs gathered from research, psychology, and user experience (UX) best practices. Change agent within organization. To assist peers with research and design thinking workshops. Works under supervision from higher level peers and/or leadership on moderately complex projects and analysis.

Responsibilities

• Aid in the synthesizing of moderately complex user data from various sources, providing deliverables and support to lead strategists

• Analyze the user experience by evaluating the experiences end-to-end, seeking out opportunities for improvement

• Apply moderate analysis in support of member research and intelligence team (MRID) efforts with qualitative and quantitative user research in support of projects to formulate digital solutions

• Assist business partners and researchers, designers, and experience owners to solve basic to moderately complex user experience problems and deliver results

• Assist lead strategists with the development of UX strategies spanning multiple channels, touchpoints, and contexts

• Assist with defining project objectives - vision and strategy

• Build relationships that help the user experience design definition effort succeed

• Collect and assimilate customer data to assist with guiding user experience and design strategies

• Originate new concepts, strategies or innovative approaches to user experiences and designs

• Participate in the development and maintenance of experience and journey maps throughout life cycle of projects

• Participate in design thinking workshops, experience and journey mapping workshops, and alignment activities with cross functional teams and leadership that enable the creation of a shared empathy, vision and alignment for specific experience strategies and tactics

• Support basic to moderately complex projects and research initiatives within the business unit and/or across the organization

• Support user experience teams with assignments across work streams

• Other duties as assigned

Qualifications

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Experience in researching, compiling, and documenting data, business processes, and workflow

• Experience interpreting requirements into executable design solutions

• Working knowledge of and/or experience with mapping of ecosystems, experiences, customer journeys, and service blue prints

• Working knowledge of and/or experience with design thinking principles and techniques

• Working knowledge of agile methodologies

• Working knowledge of best practices for web and mobile-based content, tools, and forms

• Working knowledge of design fundamentals, such as color theory, typography and composition

• Working knowledge of the processes of sketching, conceptual design, wireframing, prototyping, and usability testing

• Working knowledge of user centered design principles, visual design, user behavior and interaction models

• Effective cross-group collaboration and persuasion skills

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill in using data communications and storage

• Effective skill maintaining accuracy with attention to detail while meeting deadlines

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

Desired Qualifications

• Experience in Graphic Design, User-Centered Design/Human-Computer Interaction, Design Thinking, or the equivalent combination of education, training, and experience

• Knowledge of web, mobile and application design

• Human Factors Institute Certified Analyst

• Design Thinking Certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

Salary: Level I - $28.71 - $43.95 hourly | Level II - $32.17 - $50.58 hourly

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21238-OTHLOC-100005087415526

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide assistance and aid in the formulating of user-centered design strategies and solutions for digital experiences and initiatives using consumer insights and inputs gathered from research, psychology, and user experience (UX) best practices. Change agent within organization. To assist peers with research and design thinking workshops. Works under supervision from higher level peers and/or leadership on moderately complex projects and analysis.

Responsibilities

• Aid in the synthesizing of moderately complex user data from various sources, providing deliverables and support to lead strategists

• Analyze the user experience by evaluating the experiences end-to-end, seeking out opportunities for improvement

• Apply moderate analysis in support of member research and intelligence team (MRID) efforts with qualitative and quantitative user research in support of projects to formulate digital solutions

• Assist business partners and researchers, designers, and experience owners to solve basic to moderately complex user experience problems and deliver results

• Assist lead strategists with the development of UX strategies spanning multiple channels, touchpoints, and contexts

• Assist with defining project objectives - vision and strategy

• Build relationships that help the user experience design definition effort succeed

• Collect and assimilate customer data to assist with guiding user experience and design strategies

• Originate new concepts, strategies or innovative approaches to user experiences and designs

• Participate in the development and maintenance of experience and journey maps throughout life cycle of projects

• Participate in design thinking workshops, experience and journey mapping workshops, and alignment activities with cross functional teams and leadership that enable the creation of a shared empathy, vision and alignment for specific experience strategies and tactics

• Support basic to moderately complex projects and research initiatives within the business unit and/or across the organization

• Support user experience teams with assignments across work streams

• Other duties as assigned

Qualifications

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Experience in researching, compiling, and documenting data, business processes, and workflow

• Experience interpreting requirements into executable design solutions

• Working knowledge of and/or experience with mapping of ecosystems, experiences, customer journeys, and service blue prints

• Working knowledge of and/or experience with design thinking principles and techniques

• Working knowledge of agile methodologies

• Working knowledge of best practices for web and mobile-based content, tools, and forms

• Working knowledge of design fundamentals, such as color theory, typography and composition

• Working knowledge of the processes of sketching, conceptual design, wireframing, prototyping, and usability testing

• Working knowledge of user centered design principles, visual design, user behavior and interaction models

• Effective cross-group collaboration and persuasion skills

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill in using data communications and storage

• Effective skill maintaining accuracy with attention to detail while meeting deadlines

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

Desired Qualifications

• Experience in Graphic Design, User-Centered Design/Human-Computer Interaction, Design Thinking, or the equivalent combination of education, training, and experience

• Knowledge of web, mobile and application design

• Human Factors Institute Certified Analyst

• Design Thinking Certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

Salary: Level I - $28.71 - $43.95 hourly | Level II - $32.17 - $50.58 hourly

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21238

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide comprehensive Enterprise Architecture (EA) leadership in supporting various domains like Fraud & Security, Consumer & Business Lending, Real Estate Servicing and Credit Cards that are targeted towards improvements in operational and technology experience, utilization of industry standards and frameworks, potential cloud adoption and transformation journeys and systems design. The candidate will help lead architecture design sessions, document current / target-state, transition architectures; and make suitable recommendations for future-state direction based on best practices and practical considerations around Navy Federal's business needs. Candidate must be a detail-oriented technical professional who can help build our technical strategy and apply sound security and operational best practices for solutions hosted in the cloud, or on premise using latest industry trends.

Responsibilities

• Develop robust and secure target architectures ensuring the integration points of end-user technology services and other related services are consistent, scalable, and flexible.

• Develop architectural documentation and/or artifacts for use in business and technology projects, knowledge transfer, decision support, and product evaluation.

• Lead technology vendor evaluation processes inclusive of activities associated with RFI, RFP, ultimately leading to a specific vendor product selection.

• Create and maintain various product portfolio architecture views by gathering information from stakeholders around strategic planning, pain points, dependencies, and other business roadmaps.

• Provide guidance and support to business and IT stakeholders to accomplish strategic visions.

• Develop and apply architectural reference patterns that guide the selection, development, implementation and use of information technology.

• Enforce enterprise architecture standards and facilitate architectural governance based on business and information technology strategies.

• Collaborate on architecture reviews to assess the integrity and quality of proposed technical solutions.

• Identify and provide recommendations for the acceptance or mitigation of any issues and risks associated with requirements, proposed solutions, architectural designs, implementation plans and timelines.

• Provide forward-thinking technical expertise and thought leadership in current and emerging technologies, development practices, market trends and best practices.

• Anticipate and plan for internal and/or external business challenges (i.e., Regulatory, Compliance), with the ability to recommend process, product, or service enhancements.

• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (e.g., vendors, etc.).

• Perform other duties as assigned.

Qualifications

• Bachelor's or master's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience.

• Should have experience of architecting and delivering solutions across multiple enterprise architecture domains (technology, application, information, and infrastructure).

• Demonstrated Architectural experience of designing and advising on enterprise-wide infrastructure technologies supported in a multitude of deployment locations and ecosystems including PaaS, SaaS, IaaS, storage, networks, etc.

• Demonstrated experience with the cloud computing, hosting, and managed services constructs to effectively architect and transition on-premise solutions to the cloud.

• Experience with standardizing processes, documentation, tooling, and leading different architecture services.

• Experience in systems design and architecture for large scale platforms or suite of applications driving modernization strategies into execution (Mainframe to Microservices). Cloud Computing experience with any service provider like Azure, AWS or GCP.

• Demonstrated experience translating business needs and requirements into comprehensive, useful, and clear architecture designs (i.e., logical architecture, system interaction) and artifacts.

• Demonstrated experience facilitating review and validation of architecture designs by technical and nontechnical audiences.

• Demonstrated experience interpreting and executing on architecture designs into IT solutions and roadmaps to achieve specific business outcomes.

• Demonstrated experience in performing various forms of analysis including systems analysis, business process analysis and/or Fit/Gap analysis.

• Proficient using analytical and problem-solving skills to troubleshoot and resolve technical challenges and identify patterns of software quality and reusability.

• Proficient using creative and innovative thinking skills to create original concepts and approaches for various projects and stakeholders.

• Proficient verbal, interpersonal and written communication skills.

• Ability to work both independently and as part of a team within a matrixed environment.

Desired Qualifications

• Digital transformation experience with focus on platform redesign, workflow automation and optimization combined with architectural expertise of leading, designing and advising, supporting end-to-end business processes, procedures, and value streams.

• Familiarity with incorporating security architecture best practices while creating application designs.

• Microsoft Azure and/or AWS Solution Architect certification(s).

• Relevant Business and IT Architecture Certifications such as TOGAF, SAFE, COBIT, ITIL, etc.

• Demonstrated experience with The Open Group Architecture (TOGAF) 9.x or relevant architecture framework.

• Familiarity or experience with EA tools similar to Sparx Systems Architect, Orbus Infinity, LeanIX, etc.

• Specific experience with Agile, SCRUM, DevOps based programs preferred.

• Familiarity with banking and financial industry standards and practices.

• Familiarity with regulatory and compliance-related mandates such as CCPA and GDPR.

• Familiarity with Navy Federal functions, philosophy, operations, and organizational objectives.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20254-OTHLOC-100004137495224

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of moderately complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Support qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimize risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern that may impede or impact other projects/initiatives

• Maintain/archive program documentation

• Ensures program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage moderately complex programs

• Serve on teams and task groups for programs or initiatives of considerable impact within the business unit &/or across the organization

• Ensure effective program management from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Solve moderate to complex project-related problems

• Interact effectively with managers and division/department management concerning program(s)

• Recommend improvements across division/department lines

• Build relationships with management and key stakeholders

• Creates and implements an integrated roadmap for all aspects of data governance

• Ensures data strategy and management practices are aligned in support of business objectives

• Perform other duties as assigned

Qualifications

• Experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Significant experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in leading, training, guiding and mentoring others

• Significant experience working with leadership and management in diverse and complex operational environments

• Advanced planning, organizational and problem-solving skills

• Advanced skill in identifying and analyzing business requirements and recommending solutions

• Innovative thinking skills to solve problems and facilitate the decision-making process

• Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

• Minimum of 3 years hands-on experience in applying and demonstrating impactful data governance program management in multiple areas such as data classification, metadata management and data quality

• Experience with and awareness of emerging privacy and data governance related regulations

Desired Qualifications

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Advanced project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21218

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of moderately complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Support qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimize risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern that may impede or impact other projects/initiatives

• Maintain/archive program documentation

• Ensures program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage moderately complex programs

• Serve on teams and task groups for programs or initiatives of considerable impact within the business unit &/or across the organization

• Ensure effective program management from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Solve moderate to complex project-related problems

• Interact effectively with managers and division/department management concerning program(s)

• Recommend improvements across division/department lines

• Build relationships with management and key stakeholders

• Creates and implements an integrated roadmap for all aspects of data governance

• Ensures data strategy and management practices are aligned in support of business objectives

• Perform other duties as assigned

Qualifications

• Experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Significant experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in leading, training, guiding and mentoring others

• Significant experience working with leadership and management in diverse and complex operational environments

• Advanced planning, organizational and problem-solving skills

• Advanced skill in identifying and analyzing business requirements and recommending solutions

• Innovative thinking skills to solve problems and facilitate the decision-making process

• Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

• Minimum of 3 years hands-on experience in applying and demonstrating impactful data governance program management in multiple areas such as data classification, metadata management and data quality

• Experience with and awareness of emerging privacy and data governance related regulations

Desired Qualifications

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Advanced project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21218-OTHLOC-100005087415526

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference

• Coordinate and prepare agendas for meetings, events and presentations

• Coordinate travel arrangements, prepare authorizations and review expense reports

• Monitor, field and direct phone calls; document as required

• Order supplies/services and reconcile invoices

• Partner with leadership to coordinate, execute and maintain programs and initiatives

• Prepare and submit budget requirements for Annual Financial Plan (AFP)

• Proofread and edit content for standardization to ensure clarity and accuracy

• Remain abreast of corporate business plans and marketing efforts

• Represent the department/division/branch in disaster recovery plans

• Research and evaluate operational issues, inquiries and/or complaints

• Review internal studies and surveys to provide summaries to leadership

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Plan, develop, implement and maintain new and existing programs, campaigns and special offers

• Recommend and implement technical/electronic enhancements to improve administrative operations

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Perform other duties as assigned

Qualifications

• Ability to maintain confidentiality and demonstrate integrity

• Ability to work independently and in a team environment

• Experience in independently managing or administering a function or project

• Extensive experience in performing clerical or administrative duties/responsibilities

• Advanced knowledge of expense tracking, budget preparation and administration

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

• Expert administrative support skills, methods and procedures

Desired Qualifications

• Working knowledge of Navy Federal products, services, programs, policies and procedures

• Associate's Degree in Business Administration or in a related field

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21335

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs and risks to develop and implement innovative solutions that leverage modern systems and functionality. Work with business teams to understand their pain points, risks, and needs related to technology and process redesign. Identifies, coordinates, documents, and implements business requirements by determining solutions that enhance business systems, as well as provides support to business processes. Partner with business, and technology teams to drive strategy and ideation, planning, and execution of activities across product domains with risk/control and process redesign mindsets. Support senior management in developing and executing short to long-term strategic and risk mitigation plans. Considered a key stakeholder and contributor on moderately complex technology and process redesign initiatives. Support full lifecycle project implementation through agile delivery methods. This is a highly collaborative role, where success requires diving deep and building relationships with stakeholders/partners/vendors to support business and technology outcomes.

Responsibilities

• Execute priorities and goals for complex technology and business process redesign projects that align with department/organizational objectives

• Leverage product life cycle management and agile practices through change management, risk mitigation, and communications

• Apply knowledge of technical solutions and processes; serve as change agent to champion innovation in operations, processes, and procedures and develop best practices

• Provide forward thinking technical expertise in current and emerging technologies, trends, and practices

• Evaluate operational efficiency and effectiveness

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

• Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

• Develop, recommend and document adjustments to workflow to streamline processes

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

• Involved in cross-organizational task groups concerning new automated systems, products and/or services

• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

• Interact with other ISD staff, business units (end users) in problem resolution efforts

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

• Implement new/enhanced products, services and/or operational changes

• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

• Interpret results of analysis; present recommendations, alternatives and implications

• Write requirements and define editorial workflow for business owner projects

• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

• Ensure preventative, detective, and corrective controls are properly identified and documented

• Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

• Apply and communicate changes and new trends in systems/technology

• Represent the business unit in identifying, analyzing and communicating system solutions

• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

• Research emerging technologies and recommend solutions that align with business goals

• Monitor performance of systems to ensure continued systems efficiency

• Collaborate with key partners in development and delivery of solutions

• Perform other duties as assigned duties as assigned

Qualifications

• Experience in problem resolution including determining root cause, scope and scale of issues

• Experience in leading collaborative work teams

• Experience in leading projects and/or initiatives of small to medium scope

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Navy Federal Project Portfolio Management (PPM) knowledge

• Navy Federal products, services, programs, policies and procedures Bank Secrecy

• Effective research, analytical, and problem solving skills

• Effective organizational, planning and time management skills

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Effective verbal and written communication skills

• Effective database and presentation software skills

• Effective skill identifying and analyzing business requirements and recommending solutions

• Collaborative in interactions with team members, senior management, and vendors with diplomacy and thoughtfulness

• Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

• Agile, CSM, SAFe or related certifications (Preferred)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21286-OTHLOC-100005087415526

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance

• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions

• Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives

• Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

• Provide reporting solutions and respond to ad-hoc report requests within the business area

• Create specifications for reports and analysis based on business needs and required or available data elements

• Build working relationships with team members and subject matter experts

• Lead small projects and initiatives

Qualifications

• 5-7 years of experience in data analysis and reporting

• Complete knowledge and understanding of business area/specialization

• Advanced skill using business intelligence applications and/or cloud services

• Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors

• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis

• Advanced skill in complex data manipulation across multiple tables

• Effective data integration, cleaning and validation skills

• Skill communicating data analysis and visualizations to nontechnical and senior audiences

• Skill with data analysis tools and programming languages such as Python, R

• Research skills

• Interpersonal skills

• Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

• Bachelor's Degree in Business Administration, Statistics, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21259-OTHLOC-100005087415536

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan and manage instructional design projects and initiatives within the business unit and/or across the organization. Develop instructional courses tailored to meet the desired learning outcomes and needs of Navy Federal and the learners. Collaborate to implement strategies for educating and training employees to achieve higher levels of performance. Utilize a variety of techniques to define and sequence instructional content and strategies. Create curricula by quickly and efficiently learning/processing large volumes of information and by conducting research on subject matter. Remain supportive of business unit/organizational training needs and refresh the training and materials as needed throughout its lifecycle. Work under minimal supervision.

Responsibilities

• Advise and assist trainers on course evaluation results

• Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements

• Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance

• Create and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reports

• Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work

• Develop and test course content, training games, graphic designs and other technology driven products

• Develop classroom, on-line and/or independent learning program content that transfers knowledge effectively and brings about desired behavior change

• Develop instructional strategies and courses for a business unit and/or cross-company products and skills

• Evaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achieved

• Involved in instructional design project teams with multiple deliverables, significant risk and complexity

• Select most effective instructional approach including a blend of instructor-led and/or self-directed techniques

• Select, modify, or establish a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectives

• Train internal team members on effective use of classroom materials including ILT and VILT and environments

• Validate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicle

• Conduct presentations for various groups including executive leadership

• Perform other duties as assigned

Qualifications

• Ability to adapt to fluctuating work-flow

• Ability to compile, organize and present information clearly and concisely

• Experience in evaluating the effectiveness of courses and learning products and delivery methods

• Experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products

• Advanced knowledge of instructional theories, educational psychology, educational theory, tools and resources

• Working knowledge of instructional design to develop courses for products, processes and/or skills

• Advanced skill to successfully influence, lead and/or guide others towards goals

• Effective database and presentation software skills

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill capturing and translating processes and requirements into easily understood terms

• Effective skill collaborating with various external and internal technical and/or functional contacts

• Effective skill communicating with all levels within an organization

• Effective skill in assessing organizational training needs and researching topics for course development

• Effective skill in building strategic and execution-focused plans and alliances with partner leadership

• Effective skill interacting tactfully and effectively in difficult situations

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

• Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experience

Desired Qualifications

• Experience in multi-media training

• Working knowledge of Navy Federal products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21246

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist in managing, planning and oversight of the Operational Risk Management functions. Assist the Manager in planning, developing and implementing frameworks/measurement methodologies, policies, standards, and procedures related to operational risk management, quality control, and audit procedures. Implement effective programs and measures designed to identify and mitigate risks associated with these functions. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses. May oversee the activities of Analysts or Supervisors. Responsible for executing the branch strategy.

Responsibilities

• Oversee the process of functional reviews, root cause analysis, and analysis of operational risk

• Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions

• Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services

• Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions

• Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations

• Ensure risk solutions and programs align with strategic business initiatives and developing industry and internal trends to achieve business and quality objectives

• Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units' adherence to the risk framework requirements, internal policies, and best practices

• Stays abreast of regulatory compliance standards, new and developing risk trends and best practices

• Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values

• Manage and/or conduct systems analyses/assessments and recommend and implement solutions to enhance/upgrade systems

• Represent the business unit as liaison and spokesperson regarding risk and quality initiatives

• Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness

• Perform supervisory/managerial responsibilities:

• Set direction to ensure goals and objectives align with corporate and division strategy

• Select management and other key personnel; oversee talent development/succession planning

• Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy

• Oversee the preparation and execution of department/division AFP

• Manage merit pay in accordance with specified objectives and guidelines

• Perform other duties as assigned

Qualifications

• Good understanding of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives

• Thorough understanding of risk assessment methodology and systems

• Experience managing audits

• Significant knowledge of, and proficiency in, data analysis, reporting, and operations research, including the ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis

• Extensive experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants

• Familiarity with automated systems used in the business unit

• Demonstrated leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment

• Strong problem solving and decision making skills and the ability to work independently, exercise sound judgment and initiative, display a high degree of initiative, and manage multiple priorities effectively

• Highly effective interpersonal, communication and presentation skills, including the ability to persuade and influence management decisions, to interact effectively with all levels of staff, and to communicate complex information in an easily understandable manner

• Excellent organizational, planning, and time management skills

• Bachelor's Degree in a related field or the equivalent combination of education, training, and/or experience

Desired Qualifications

• Bachelor's Degree in Business Administration, Finance or related field

• Knowledge of Navy Federal's functions, philosophy, products, and services

• Knowledge of NCUA regulations

• Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21232

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage and direct the Architecture Planning team comprised of Enterprise Architects, Analysts and support contractors. The Manager II is responsible for maturing relevant end-to-end processes and executing tactical solutions in direct support of organizational objectives and priorities. The Manager II will partner and liaise with key stakeholders to achieve results that drive measurable value across the enterprise. The Manager II will perform resource management and planning functions to maximize team efficiency and effectiveness. In addition, the Manager II will perform additional duties as assigned in alignment to Architecture Strategy & Planning direction and guidance.

Responsibilities

• Oversee and manage architecture data collection and data quality efforts to support strategic initiatives and enterprise decision-making. This includes creating and executing data quality campaigns throughout the year and focusing on key attributes associated with various technologies (i.e., business applications, services, etc.).

• Partner with the Business Platform Enablement team to develop and refine end-to-end processes and responsibilities to manage and maintain architecture data within the CMDB and other systems.

• Serve as the Product Manager for Navy Federal's Architecture Repository, setting the strategy and long-term vision for the organization. This includes managing new and ongoing development/enhancements efforts for existing solutions to increase team productivity and maximize value.

• Participate in the APM Working Group and APM Governance Board, helping to drive the overall maturity of the discipline by identifying areas of opportunity and potential gaps.

• Partner with Enterprise Platform owners to establish and refine functional and technical criteria to determine how development efforts should align to specific Anchor Platforms.

• Represent and participate in relevant Navy Federal governance and review boards ensuring alignment across the organization.

• Manage and update the ETS Product Taxonomy and technology alignments (i.e., application, services) by engaging with Domain, Portfolio and Product Owners on a routine basis.

• Partner with senior ETS leadership, Technology Product Owners (TPO), and other stakeholders to develop strategic architecture direction and roadmaps.

• Serve as an advocate and champion for the services offered and drive alignment and buy-in within ETS and across the enterprise.

• Manage the overall team budget and ensure budget variance targets are being met.

• Perform quarterly performance check-ins and yearly performance reviews with directs.

• Participate in resource planning and alignment discussions to drive team enablement.

• Ensure compliance with Navy Federal's standards, practices, and processes.

Qualifications

• Significant experience in the field of enterprise architecture and business process reengineering.

• Demonstrated experience maintaining architecture domain data (i.e., application, technology, services, etc.) including managing the overall quality over time.

• Knowledge in all stages of the application portfolio management lifecycle for large organizations.

• Experience leading and managing cross-cutting technology governance functions.

• Experience standing up and managing enterprise architecture solutions including repositories and reporting dashboards.

• Experience in performing cost-benefit analysis to determine the financial, operational, and technical feasibility of adopting external cloud-based IT platform and infrastructure services.

• Experience leading, guiding and coaching professional staff and contractors.

• Ability to transition between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues.

• Advanced verbal and written communication skills.

• Notable experience interacting with executive leadership, management, and vendor partners.

• Advanced understanding of the System Development Lifecycle (SDLC) leveraging both waterfall and agile methodologies.

• Advanced research, analytical, and problem-solving skills.

• Experience presenting findings, conclusions, alternatives, and information clearly and concisely.

• Effective relationship building, negotiation and facilitation skills.

• Bachelor's degree in computer science or other related field, or the equivalent combination of education, training, or experience.

Desired Qualifications

• Knowledge of NFCU operations, processes, policies, and procedures.

• Possession of a relevant EA Certification (i.e., FEAF, TOGAF, etc.) and complementary certifications (i.e., COBIT, BPMN, etc.).

• Experience as a Service Manager, Resource Manager, or Program Management role.

• Experience in the ServiceNow, Oracle Fusion, Microsoft, Pega, and Adobe ecosystem of products.

• Knowledge of various cloud technologies and experience managing cloud development teams.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21195

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 113 Highway 138 West, Stockbridge, GA 30281

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21308

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Partner with business stakeholders and other analysts to understand business data needs, capture data requirements, and perform data collection, processing and cleaning. Provide inputs for data science and business intelligence projects and perform analytical on large data sets to support departmental and organizational objectives. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

-Contribute to the development of technical requirements including data definitions, business rules, and data quality requirements; conduct data UAT, and data accuracy, validation, integrity research

-Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis

-Identify and compile data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes

-Document data collection, cleaning, and governance procedures, maintaining comprehensive documentation to ensure transparency, repeatability, and compliance with data governance standards

-Clean and organize raw data and generate descriptive statistics in support of business intelligence and data science projects

-Partner with senior staff to communicate findings and insight to stakeholders

-Collaborate with team members and participate in team projects and initiatives

-Provide data research and write data queries for smaller analytics projects

Qualifications

-2-5 years of experience in data analysis and reporting

-Basic understanding of business and operating environment

-Strong understanding of advanced data cleaning and preprocessing techniques and tools

-Effective skill with analytical techniques required for data usage and data cleaning

-Skill interpreting, extrapolating and interpolating data for statistical research and modeling

-Knowledge of various data structures and ability to extract data sources (e.g., PySpark, PowerBI)

-Knowledge of data governance principles and practices

-Bachelor's Degree in Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21310

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Looking to join a dynamic data analytics team and turn data into insights? The Lending Analytics Business Intelligence & Data Science team is seeking an Associate Business Intel Analyst to proactively monitor, measure and analyze Lending product portfolios to evaluate credit risk and make actionable recommendations to Lending leadership.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Follow standard procedures to create and/or update basic reports and dashboards

• Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions

• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

• Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements

• Support and participate in team projects and initiatives

• Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis

Qualifications

• Experience with Excel, SQL, Tableau and other data analytics tools.

• College/university degree or 1-2 years of experience in data analysis and reporting

• Familiarity with business intelligence applications and/or cloud services

• Familiarity with reporting capabilities of existing ERP, CRM and/or database software vendors

• Familiarity with querying and/or programming for data analysis

• Basic understanding of visualization & reporting components

• Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis

• Research skills

• Interpersonal skillsBachelor's Degree in Business Administration, Statistics, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21269

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 113 Highway 138 West, Stockbridge, GA 30281

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21350

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist in managing, planning and oversight of the Operational Risk Management functions. Assist the Manager in planning, developing and implementing frameworks/measurement methodologies, policies, standards, and procedures related to operational risk management, quality control, and audit procedures. Implement effective programs and measures designed to identify and mitigate risks associated with these functions. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses. May oversee the activities of Analysts or Supervisors. Responsible for executing the branch strategy.

Responsibilities

• Oversee the process of functional reviews, root cause analysis, and analysis of operational risk

• Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions

• Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services

• Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions

• Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations

• Ensure risk solutions and programs align with strategic business initiatives and developing industry and internal trends to achieve business and quality objectives

• Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units' adherence to the risk framework requirements, internal policies, and best practices

• Stays abreast of regulatory compliance standards, new and developing risk trends and best practices

• Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values

• Manage and/or conduct systems analyses/assessments and recommend and implement solutions to enhance/upgrade systems

• Represent the business unit as liaison and spokesperson regarding risk and quality initiatives

• Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness

• Perform supervisory/managerial responsibilities:

• Set direction to ensure goals and objectives align with corporate and division strategy

• Select management and other key personnel; oversee talent development/succession planning

• Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy

• Oversee the preparation and execution of department/division AFP

• Manage merit pay in accordance with specified objectives and guidelines

• Perform other duties as assigned

Qualifications

• Good understanding of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives

• Thorough understanding of risk assessment methodology and systems

• Experience managing audits

• Significant knowledge of, and proficiency in, data analysis, reporting, and operations research, including the ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis

• Extensive experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants

• Familiarity with automated systems used in the business unit

• Demonstrated leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment

• Strong problem solving and decision making skills and the ability to work independently, exercise sound judgment and initiative, display a high degree of initiative, and manage multiple priorities effectively

• Highly effective interpersonal, communication and presentation skills, including the ability to persuade and influence management decisions, to interact effectively with all levels of staff, and to communicate complex information in an easily understandable manner

• Excellent organizational, planning, and time management skills

• Bachelor's Degree in a related field or the equivalent combination of education, training, and/or experience

Desired Qualifications

• Bachelor's Degree in Business Administration, Finance or related field

• Knowledge of Navy Federal's functions, philosophy, products, and services

• Knowledge of NCUA regulations

• Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21232-OTHLOC-100005087415572

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Partner with business stakeholders and other analysts to understand business data needs, capture data requirements, and perform data collection, processing and cleaning. Provide inputs for data science and business intelligence projects and perform analytical on large data sets to support departmental and organizational objectives. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

-Contribute to the development of technical requirements including data definitions, business rules, and data quality requirements; conduct data UAT, and data accuracy, validation, integrity research

-Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis

-Identify and compile data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes

-Document data collection, cleaning, and governance procedures, maintaining comprehensive documentation to ensure transparency, repeatability, and compliance with data governance standards

-Clean and organize raw data and generate descriptive statistics in support of business intelligence and data science projects

-Partner with senior staff to communicate findings and insight to stakeholders

-Collaborate with team members and participate in team projects and initiatives

-Provide data research and write data queries for smaller analytics projects

Qualifications

-2-5 years of experience in data analysis and reporting

-Basic understanding of business and operating environment

-Strong understanding of advanced data cleaning and preprocessing techniques and tools

-Effective skill with analytical techniques required for data usage and data cleaning

-Skill interpreting, extrapolating and interpolating data for statistical research and modeling

-Knowledge of various data structures and ability to extract data sources (e.g., PySpark, PowerBI)

-Knowledge of data governance principles and practices

-Bachelor's Degree in Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21310-OTHLOC-100005087415536

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the development and improvement of complex models, documentation, and reports used to forecast losses, provision expenses, determine appropriate reserves, and forecast originations and other items for the annual budget exercise, and scheduled and unscheduled updates. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.

Responsibilities

• Assist in managing the design of predictive and forecasting models, and other techniques to support quarterly loss provision forecast and budget exercises

• Assist in managing large-scale modeling and data development projects to improve Lending's forecasting capability

• Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards

• Support quarterly CECL process, managing data improvement and validation, and assisting CECL reserve determination preparation

• Manage model governance activities and coordinate with Model Risk Management to ensure validation frameworks and controls comply with Navy Federal and regulatory standards

• Establish and strengthen system controls, facilitate process management, model performance and data reconciliation, and recommend improvements to modeling methodologies

• Evaluate/develop/implement analytic and modeling techniques and best practices

• Stay abreast of business direction, environment and strategy; ensure that analytic output meets business needs

• Present modeling results and recommendations to executives and external parties

• Collaborate with Technology Service to design and build the technology infrastructure necessary to support modeling efforts

• Drive continuous process improvement to increase accuracy and efficiency of models and reduce financial and operational risk

• Collaborate with internal business partners and external vendors to develop and validate models

• Partner with senior management to ensure internal/external regulatory exam preparedness

• Ensure that department adheres to modeling standards, guidelines, procedures, controls and best practices

• Identify and resolve performance gaps and obstacles; develop and implement changes and improvements

• Participate on organization wide project teams and monitor projects assigned to the department to ensure milestones are completed on schedule

• Serve as subject matter expert regarding section functions, systems, policies and/or procedures

• Perform other duties as assigned

Qualifications

• Significant experience in presenting findings, conclusions, alternatives and information clearly and concisely; significant experience in delivering presentations to virtual and in person teams; communicating highly complex technical concepts to non-technical staff and senior management

• Significant experience in leading and managing data science or quantitative modeling projects or teams, preferably in a large financial services organization

• Extensive experience in financial modeling using mathematical techniques, statistical methods, forecasting and related analytical tools; working or leading Time Series modeling experience is strongly desired

• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Advanced skill interacting tactfully and effectively in difficult situations, exercising initiative and using good judgment to make sound decisions

• Significant experience in model governance and controls and/or auditing

• Experience with International Financial Reporting Standards (IFRS), Comprehensive Capital Analysis and Review (CCAR) Dodd-Frank Act Stress Test (DFAST) or Current Expected Credit Loss (CECL) standards

• Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling

• Expert analytical/quantitative and deductive reasoning skills

• Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis

• Significant experience programming in SAS, R, Python or other language

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones

• Advanced skill establishing and maintaining working relationships with all levels of staff, management, stakeholders, and vendors

• Expert verbal, interpersonal and written communication skills

• Expert database, word processing, reporting, spreadsheet and presentation software skills

• Master's degree in mathematics, statistics, data science, or related field, or the equivalent combination of education, training and experience

Desired Qualification(s)

• Advanced knowledge of Navy Federal policies, procedures, products, and services

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19038-OTHLOC-100003839408207

Job Detail

• Company:
  Navy Federal Credit Union