Position Description
Join Serco as a HERO Operator in San Antonio, Texas!
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.
You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.
In this role, you will:
Assist motorists and perform incident management services during assigned shifts.
Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.
Services include, but are not limited to:
Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested
Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents
Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene
Changing flat tires
Adding air to low tires
Adding gasoline
Adding water to radiators
Providing battery jump starts
Perform vehicle push maneuvers when able
Calling for towing service or emergency service
Transporting stranded motorists to a safe location off the roadway
Providing cell phone service
Providing drinking water to stranded motorists
Qualifications
To be successful in this role you will have:
High school diploma or its equivalent
Valid driver's license with good driving record
Available to work various shifts, weekends, and holidays
Able to speak English language (Bilingual is plus)
Physically able to work in outdoor environment and lift/carry 50+ lbs
Physically able to access the underside of a vehicle
Physically able to walk 300 yards unassisted
Minimum age requirement of 21
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen
Additional desired experience and skills:
If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Click here to apply now (https://careers-sercona.icims.com/jobs/50046/highway-safety-operator-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)
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ID 50046
Recruiting Location : Location US-TX-San Antonio
Category Other
Position Type Full-Time
Security Clearance None
Telework No - Teleworking not available for this position
