Position Description
As theLead Performance Management Analyst(SPA Lead), you will support the Department of the Navy (DON) Process Improvement Office (PIO), and the Secretariat Priority Assignments (SPA) special projects work stream. You and the team that you lead will deliver agile data analytics, metrics and measures and you will design, plan, and execute strategic initiatives that support DON strategic planning, SECNAV and OSD guidance, governance, and operating plans.
Must live in the Washington, DC area/ National Capitol Region and work onsite at the Pentagon 2 days per week; remote work 3 days per week.
ACTIVE SECRET SECURITY CLEARANCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.
In this role, you will:
Client centricity - A drive to make our customer's lives easier, proactively identify opportunities to support their agenda and take work -off their plate-.
Dynamic - Can quickly adjust course based on changing requirements while maintaining a positive, can-do attitude; comfortable forging cross-organization relationships, providing a high systems-level holistic point of view above functional silos that may not have traditionally integrated; and can quickly jump organizational barriers to form bridges between functional areas; ability to enter a room and quickly forge trusted relationships.
Forward looking - Can anticipate future challenges or issues based on direction of the project and proactively craft solutions to mitigate risk to project success.
Problem solving - Ability to quickly diagnose a problem, identify the root cause, and then research industry leading trends and perspectives from both commercial and government to identify innovative solutions that address the root cause of the problem.
Knowledgeable - Demonstrate technical prowess across a broad range of functional areas (e.g., HR, Finance, IT, Supply) and possess knowledge of Navy and USMC business operations, leadership, culture, and strategic objectives; qualitative and quantitative methods for assessing, evaluating, and improving process effectiveness; functional-level understanding of data and analytical solutions (e.g., Qlik, Databricks, PowerBI), problem solving techniques (e.g., lean, six-sigma), and project management tools (e.g., PMBOK, PMI).
Work Stream Management- Experience with project implementation planning, management of all Plan of Action and Milestones (POAMs), justification of funding requirements, identifying and mitigating risks, balancing resources within a portfolio, and conducting negotiations among personnel to keep initiative efforts on schedule and synchronized across organizations; and tracking the performance of resources to achieve the clients and customers expectations for cost, schedule, and performance.
Quality - Has a strong eye for detail and commitment to delivering with excellence; institutes a methodological review process for the team before submitting work products to the client.
Outcome focused - The -so-what?- and measurable outcomes are top of mind during design, execution, and monitoring; develop recommendations on strategic program and policy issues that lead to measurable improvements in DON business operations (e.g., dollars saved, reduction in lead time or defect rate, etc.).
Collaborative - Ability to field feedback from a diverse group of stakeholders (e.g., ASNs, DUSNs, CMC, and CNO) using a variety of techniques (e.g., interviews, facilitating a workshop), identify commonality, and then find compromise where there is disagreement; demonstrated skill in accurately preparing sensitive briefings and reports independently or as a member of a team.
Leader - Mentor, coach, and lead a diverse work stream of strategy consultants, analysts, data scientists, and lean/six-sigma practitioners to solve DON strategic challenges; maintain high morale in a matrixed team setting; effectively partner with a cross-contractor team while receiving input from DON clients; ability to facilitate workshops and trainings to large and diverse audiences; and professionally communicate lessons learned and feedback to the team to improve performance.
Executive Presence - Comfortably work alongside, present information to, and provide counsel to senior government executives from a variety of backgrounds; knowledgeable of -politics- within the Pentagon.
Strong communicator - Ability to provide relevant and timely updates (based on the audience) to the work stream and senior leadership (e.g., PIO Director, Deputy Director, functional owner, etc.); communicates and coordinates program and process requirements to key stakeholders both internal and external; highly developed written and oral communication skills to effectively convey policies and practices at various management levels and to engage support for implementation initiatives and recommendations.
Must live in the Washington, DC area/ National Capitol Region and work onsite at the Pentagon 2 days per week; remote work 3 days per week.
ACTIVE SECRET SECURITY CLEARANCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.
Qualifications
To be successful in this role, you will have:
AN ACTIVE DOD SECRET CLEARANCE.
Bachelor's degree in business administration, management, marketing, finance, engineering, analytics, industrial organization, organizational psychology, data science, operations research, computer science, IT, math, or similar,or 5 years of relative experience in lieu of degree.
5+ years of experience in strategy consulting, project or portfolio management, engineering, data analysis, data management, data science, or operations research.
Experience solving complex problems, using innovative solutions, and achieving measurable outcomes for clients or customers.
Ability to work onsite at Pentagon 2 days per week; Remote work 3 days per week.
Additional desired experience and skills:
Master of Business Administration or related advanced degree (e.g., Master of Engineering Management; Master of Data Analytics; Master of Industrial Org.; Master of Org. Psychology).
Lean or six-sigma experience or belted.
Support staff experience at DON, OPNAV, NAVSEA, USMC, Program Executive Offices (PEOs)/Program Offices, or other Pentagon Offices.
Experience includes regular interactions with staff and senior leadership internal and external to affiliated organization.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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ID 62783
Recruiting Location : Location US-VA-Arlington
Category Information Technology
Position Type Full-Time
Security Clearance Secret
Telework Yes - May Consider Occasional/Part Time Teleworking for this position
