Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
We are an upscale independent living retirement community located in North-West Houston (near Tomball). This position involves some security, but only on the inside of the building. This position will sit at our front desk to monitor cameras and life safety systems, this position will respond to resident emergencies by dialing 911, staying with the resident and then contacting the appropriate emergency contact. The security guard will conduct building rounds to ensure all is quiet, during the rounds the security guard will pick up any garbage and check all perimeter doors, making sure they are closed and locked. The security guard will contact the appropriate authorities in the event of suspicious activity, while also communicating to management any incidences and completing an incident report. The security guard will handle any minor maintenance issues, such as unstopping toilets, resetting breakers and helping the residents with tv troubleshooting, they will also contact the director of maintenance in the event of a major maintenance emergency. The position will complete a nightly shift log and note all issues and concerns. There is also the task of placing dinner orders through our POS system and answering the phone.
This position is full time, Monday through Friday from 4pm-12am. We are seeking a strong, reliable individual that can work independently and enjoys working with seniors.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.
Escorts residents and visitors to the parking lot during evening hours, as requested.
May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.
Drives the bus or community vehicle as needed or as scheduled.
Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.
Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or General Education Diploma (GED) required; and one to three months related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special RequirementsFire Safety and Basic CPR/First Aid training. For positions that require travel between locations or thetransportation of residents, associate must have a valid driver's license.
Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$12.20 - $15.25 / hour
Job LocationsUS-TX-Houston
CategoryCommunity Operations
Sub-CategorySafety & Security
Position Type (Portal Searching)Regular Full-Time
Shift2nd Shift
ID2024-251884
Location : NameSolana Preserve Vintage Park
Location : Address14221 Vintage Preserve Parkway
Location : LocationUS-TX-Houston
Work LocationOn-Site
