Overview
FTI is seeking a Field Services Engineer for Mission Voice Communications to support the Missile Defense Integration and Operations Center (MDIOC) on Schriever Space Force Base in Colorado. FTI provides range support services for ballistic and hypersonic test missions at DoD, NASA, and other agency ranges around the world. We cover mission planning, networks and systems engineering, telemetry, data and voice communications, logistics, and cybersecurity aspects of missile testing.
This position will require that you monitor, troubleshoot, maintain, and update voice and data communications systems to meet mission requirements. You must be available to travel up to 50% and maintain a valid US Passport, as well as possess a current DoD SECRET level security clearance.
This position requires travel to land and sea-based locations including Pacific Missile Range Facility (PMRF) on Kauai HI, Reagan Test Site (RTS) on Kwajalein Atoll, Marshall Islands, Wake Island, and MDA's test support vessels the Pacific Collector and Pacific Tracker. Trip durations are dependent on customer test mission schedules which can change with short notice, normally lasting between 2 and 4 weeks. Total trips per year are also dependent on customer schedules, and average between 4 and 8.
Responsibilities
Perform maintenance and upgrade of networks, including servers, routers, switches, firewalls, remote access systems, and network management systems. Monitor network connectivity and ensure high quality data transmission. Provide technical support to various departments and users with regards to LAN/MAN/WAN (local/metropolitan/wide area networks) and cloud-based networks (e.g., VPN and BoD). Serve as a liaison with vendors and other third-party providers.
Additional Responsibilities include:
Configure, operate, monitor, troubleshoot, maintain, and support mission voice systems from vendors such as Clear-Com and Compunetix including on-console support during test events
Configure and secure enterprise services, routers, switches, firewalls, and access controls
Administer systems running Windows and Linux operating systems
Perform equipment installs, configuration updates, and troubleshooting actions at remote sites
Manage analog voice communications systems across multiple locations
Route encrypted data between various ranges and sites
Accomplish pre-mission communication checks and voice instrument configuration verification
Maintain and update systems and patches to comply with Risk Management Framework (RMF) Information Assurance Vulnerability Management (IAVM) requirements
Manage inventory and movement of government property with associated documentation
Education/Qualifications
Bachelor's degree in an engineering related technical field with 4+ years of directly related experience. Without a BS degree, 8+ years directly related experience (High School diploma is required)
Current Security+ or similar certificate qualifying you for DoD Directive 8570.01 IAT Level II
Desired experience:
1-2 years of experience in configuring, troubleshooting and maintaining communication systems.
1-2 years of experience in supporting network devices such as routers, switches, and firewalls.
Experience performing Network, Windows, and/or Linux administration in an enclave or enterprise environment
Current Computing Environment certificate for Window, Linux, or networking
Experience with MS Office and MS Visio
Experience with network analysis tools such as SolarWinds and WhatsUp Gold
Management of government property inventories, associated documentation, and understanding of reporting requirements for tracked IT assets
Prior Help Desk or other direct user support service
Prior US Military service with field deployment experience
Familiarity with DoD test ranges such as PMRF, Kauai HI, and RTS Kwajalein, Marshall Is.
Good written, oral, and listening skills
Ability to work well in a team environment and contribute to mission success
ID 2022-4616
Category IT
Type Regular Full-Time
Location : LocationUS-CO-Colorado Springs
Telecommute No
Clearance Requirements Secret
