Overview
MANCON is seeking a Server Technician for our Corporate location. The Server technician will not be limited to handling servers - they may also be required to manage LAN and WAN networks. It is essential for the person working in this position to be highly skilled in processing technology, and the various challenges that it offers.
Responsibilities
Monitor and oversee various server infrastructure components and logs and ensure that they are in sync with protocols
Handle network design, configuration, and deployment activities
Respond to calls for support through email, phone, and in person, and provide suggestions to resolve issues
Monitor servers to determine problems and limitations and provide required solutions
Install necessary hardware, software, patches, and security updates to ensure servers stay compliant
Server, desktop, laptop, printer, and wireless device troubleshooting and repair using analytic and logical skill to determine problems and implement solutions
Wireless Technologies
Disaster Recovery administration
Technical documentation and record keeping
Schedule routine maintenance tasks on assigned servers, to ensure that downtime is eradicated
Intervene in situations which require an immediate response such as internal/external virus, malware, and threat actor external threats
Assist in a customer service role, by helping users understand and work with new technology
Perform cabling and device patch paneling activities, ensuring that all devices and cables are safely secured
Ascertain that all systems are kept updated, through operating system upgrades
Oversee and monitor web performance, and network availability, and evaluate connectivity issues as and when they arise
Monitor server cloud dashboards and check that processes are running correctly and check for errors
VOIP Server and other server duties as they arise
Continuous education requirement in latest technology and version of server hardware and software, network administration, and related fields
Qualifications
Experience with configuring servers (physical & virtual), switches, and VOIP systems
Ability to troubleshoot and resolve server (physical & virtual) & network issues
Experience with Cisco networks, VMware software, Microsoft Server, Firewalls, MFA, Email, Scripting
Experience with Microsoft Server 2019/2016/2012, Windows 11/10/7, and Microsoft Office 365 Productivity Products (Word, Excel, PowerPoint, MS for Teams, Sharepoint, OneDrive)
Experience with 2nd & 3rd level helpdesk, remote support, and VPN technologies
Experience with installing and configuring Disaster Recovery technologies
Experience with virtualization and imaging technologies
Communication skills for remote support and 2nd/3 rd tier helpdesk support
Able to obtain the CompTIA Security+ and VMware vSphere 7.x certifications within 18 months of hire date
Current COVID-19 vaccine
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements
Lifting, Reaching, Sitting, Standing, Stooping, Walking
ID2022-4968
Job LocationUS-VA-Virginia Beach
Company : Name LinkedMancon Corporate
Work Day Monday - Friday
Work day - Other Weekend hours may be required
Work Shift 1 First shift
Shift - Other Evening/night hours may be required
Type Full-Time
Background Check Credit Check, Criminal Check
Medical Requirements COVID-19 Vaccine
