Overview
The Cross Channel Analytics (CCA) team specializes in analyzing channel data and deriving insights into how Members engage with both traditional banking channels and digital platforms to enhance Member satisfaction and engagement. As a Summer Associate with a focus on Adobe Analytics, you will play a crucial role in supporting the team's efforts to leverage data-driven insights for optimized Member experiences. This internship offers a unique opportunity to gain hands-on experience in applying Adobe Analytics to real-world scenarios, contributing to impactful projects that drive our business forward.
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.
Responsibilities
Collaborate with cross-functional teams to contribute to projects aimed at enhancing Member experiences and engagement
Assist in the development of Adobe Analytics reports and dashboards to gain valuable insights into Member channel interactions
Work with the team to process and analyze data using Adobe Analytics, contributing to the creation of actionable recommendations
Provide support in the integration project of Adobe Customer Journey Analytics (CJA), contributing to its successful implementation
Assist in monthly reports, ad-hoc requests, and analytical projects that utilize Adobe Analytics insights
Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and provide ongoing reports and dashboards
Qualifications
Currently pursuing a degree in Statistics, Mathematics, Computer Science, Engineering, or other quantitative field
Effective research, analytical, and problem-solving skills
Ability to manage and prioritize multiple time sensitive requests
Ability to effectively communicate with internal & external business partners
Effective interpersonal, verbal, and written communication skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies.
Effective word processing, presentation, and spreadsheet software skills
Excellent organizational, planning, and time management skills
Ability to work independently and in a team environment
Experience in using any of the following programming languages: SQL, Python, or R
Knowledge of data visualization platforms (Tableau or PowerBi)
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14241
