CTG is seeking to fill a Mortgage Closing Specialist I opening for our client in Cheektowaga, NY.
Location: Cheektowaga, NY (hybrid remote)
Duration: 12 months
Overview:
As a Mortgage Closing Specialist I, you will serve as a critical liaison for gathering information necessary for the issuance of Closing Disclosures (CD). This role requires attention to detail as you assist our centralized Disclosure team, monitor and review reports and spreadsheets related to loan estimates and change circumstances for residential mortgage closings. Your collaboration with various parties will ensure timely closings while maintaining accuracy and compliance with all relevant guidelines.
Primary Responsibilities:
Assign pipeline reporting to title reviewers and manage the title review process.
Communicate effectively with all parties involved in the closing process, including customers, brokers, loan officers, and settlement agents.
Work with internal departments and external organizations to obtain necessary documentation for closings.
Conduct thorough reviews of files to ensure compliance with State and Federal guidelines, including verifying employment for income-qualified borrowers.
Monitor and review reports and spreadsheets related to loan estimates and change circumstances.
Follow up on rate lock and document expirations.
Ensure completeness and accuracy of documentation submitted for CD issuance.
Proactively liaise with Settlement Agents to gather required information.
Monitor close dates and communicate any changes promptly.
Adhere to compliance and operational risk controls as per Company and regulatory standards.
Support a diverse environment that reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
Supervisory/Managerial Responsibilities:
Education and Experience Required:
Associate's degree with a minimum of 1 year prior business experience, or at least 1 year of combined M&T Closing experience and customer service experience. In lieu of a degree, a combined 3 years of higher education and/or work experience, including at least 1 year of relevant experience.
Strong PC skills with proficiency in spreadsheet, word processing, and email software.
Ability to make informed decisions based on provided information.
Detail-oriented with the ability to adapt in a fast-paced mortgage environment.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Education and Experience Preferred:
Prior experience in Mortgage Closing at a lender, title company, or settlement agent's office.
Familiarity with departmental software.
Knowledge of product, investor, and compliance requirements.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at Rebecca.Olan @ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
