At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
As a OR/NICU Clinical Product Specialist (OR/NICU CPS), you will enhance the selling process by serving as the clinical expert on the application of Acute Care and Monitoring (ACM) products in the Adult/Pediatric Operating Room and NICU/PICU environments. The OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The OR/NICU CPS is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use.
This role is based in either Denver or Phoenix and covers a large territory. Travel is required between 50-75% including overnight travel.
Responsibilities include:
Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met
Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area.
Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care
Demonstrate skills appropriate to successful advancement of complex sales, including:
Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
Consistent effectiveness in both offensive and defensive competitive selling situations
Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry.
Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following:
Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs
Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners
Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application
Assess internal processes for delivery of customer education and implement process improvements as needed
Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer
Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts
Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable
Demonstrate behaviors consistent with senior level clinical leaders, including:
Create an environment conducive to personal development and feedback for self and peers
Model the essence of team spirit throughout the organization
Identify and work though difficult and complex issues with customers without compromising relationships
Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results
Assist Clinical Directors with specific zone-level initiatives or programs
Invest in self-development and education necessary to maintain status as a OR/NICU SME
Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
Timely completion of all special project and administrative duties
Minimum Qualifications:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
OR
Preferred Qualifications:
3-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years' experience in OR, CVOR, NICU, PICU
OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery
RN BSN, Advanced Practice Nurse NNP, Perfusionist
2+ years in team selling environment
Experience with health care or medical device industry, either clinical education or sales
Sales experience or possession of strong selling traits is preferred
Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
Track record of building successful strategic business partnerships
Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion
Demonstrated resiliency and high tolerance for ambiguity
Strong verbal and written communication
Exceptional client interaction skills
Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
Public speaking skillsets
Exceptional thoroughness, attention to detail, and follow-through
Understanding of the markets in which RMS competes
High energy, entrepreneurial, and self-motivated
Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):65,000.00 - 85,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will...
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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