Description
Introduction:
CTG is seeking Depot Technicians who will be responsible for performing bench repairs on point of sale equipment, as well as equipment from other manufacturers. This includes (but is not limited to) printers, displays, system units and individual components. This facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and consistency. Additionally, this role may be required to train new staff, perform system-based administrative duties, and perform basic work area maintenance including restocking of inventory items, cleaning, material removal, etc. Other responsibilities include the use of diagnostics, mechanical tests and visual inspection to determine defects and required repairs. Repairs generally include replacement of parts, cleaning inside and outside of the machine, and entering system transactions to log activity and parts consumed. You may also be required to perform pick/pack/ship of parts to meet customer orders.
Responsibilities:
Diagnose and repair point of sale computer equipment
Use host-based systems to report work perform and parts used
Perform high quality work and maintain accurate records
Train new employees on repair and system-based tasks
Demonstrate teamwork within the Repair Center
Learn and observe all safety procedures
Perform pick/pack/ship of components
Maintain a clean and orderly work area
Required Skills:
Minimum 1 year experience in electronics repair or assembly
General ability to follow and perform testing scripts
Ability to accurately record/document process activity, receipts, parts usage, status, shipping info etc.
Relatively good knowledge of hand tools and the ability to perform repairs on small product components
General computer skills
Strong organizational and process driven skills
Ability to work in a team environment
Ability to perform accurately with high quality results
Ability for high output and quality performance
Preferred Skills:
Physical Demands:
Lifting up to 50 lbs without assistance
Standing/Walking activities are encountered during 90% of the normal work day
Stooping/Bending/Squatting activities are encountered on a frequent basis
Reaching activities are conducted on a frequent and repetitive basis throughout the work day
An individual may be required to perform twisting activities, dependent on the type of position he need to place himself in while performing his/her job duties
This is a full-time position located at our Durham TriCenter No travel is required, overtime may be required when appropriate for business needs. Hours can fall between 7am and 7pm. typical shift is either 7am-4pm or 10am-7pm. Rotational Saturdays are required.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!
About Us
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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ID 2024-10931
Title Depot Technician I
Location US-NC-Durham
