Job Title: Administrative Assistant
Job Description
- Communication and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, and customer care, creating a relationship that makes the individual feel like they are the most important and top priority.
- Manage all aspects of customer accounts, including research and resolution of billing issues, as well as follow up on product returns and load diversions.
- Use problem-solving techniques to resolve issues and know when to engage others.
- Utilize SAP, JWS, and Systech software.
- Set up and maintain customer master price lists for external and internal sales in multiple systems.
- Maintain all customer master files as they pertain to fuel surcharge, freight, and set up of new ship-to locations.
- Run weekly and monthly reports; utilize environmentally friendly methods of distributing to internal customers.
- Request proof of deliveries from haulers; coordinate with the Logistics Department on all freight-related matters.
- Copy, file, search archives, and retrieve tickets for assigned accounts.
- Cross-train and provide support in multiple capacities within the team.
Hard Skills
SAP
JWS
Systech software
Problem-solving
Customer account management
Report generation
Soft Skills
Communication
Relationship building
Attention to detail
Team support
Coordination
Job Type
This is a Contract-to-Hire position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Deerfield Beach, Florida.
Work Environment
Professional office setting with cross-functional team support and customer interaction.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of StaffingR double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
