Autodesk CAD Trainer & Technical Support Specialist
Wilmington, North Carolina, United States
New
Information Technology
4 days agoPost Date
23201345Requisition #
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CTG Inc. has been a highly respected provider of contract personnel throughout the United States for more than fifty years.
Currently, our valued client in Wilmington, North Carolina has an opening for anAutodesk CAD Trainer & Technical Support Specialist. This position is a 12-month contract, with the potential for continuation after the initial contract.
Location:Wilmington, NC
Duration:12 months
Summary:
We are seeking an experienced Autodesk CAD Trainer & Technical Support Specialist for a contract position. This role involves providing training and technical support for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. The ideal candidate will possess a minimum of 5 years of experience using Autodesk applications, strong CAD expertise, proficiency in Autodesk software, excellent communication skills, and the ability to provide first level technical support to CAD users. This position includes developing training materials, conducting training sessions, assisting with technical inquiries, collaborating with engineering staff to meet their CAD training needs, and managing user accounts and performing routine audits.
Key Responsibilities:
Training Development:
· Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. Develop customized training plans and modules tailored to the specific needs of individuals and teams.
Training Delivery:
· Conduct in-person and virtual training sessions for individuals and groups. Ensure that training sessions are engaging and effectively convey CAD skills.
Individual and Team Support:
· Offer one-on-one coaching and guidance to individuals and teams working on CAD projects. Provide support for best practices and troubleshooting CAD-related issues.
1st Level Technical Support:
· Provide technical assistance to CAD users, addressing questions and common technical issues related to Autodesk software and CAD systems.
User Management:
· Create new user accounts and perform audits as necessary.
Assessment and Feedback:
· Assess the progress and skill development of trainees through tests, exercises, and project evaluations. Provide constructive feedback and recommendations for improvement to trainees.
Stay Updated:
· Keep current with the latest features of Autodesk software and industry trends, incorporating them into training materials and sessions.
Documentation:
· Maintain records of training sessions, attendance, and trainee progress. Generate reports and feedback for management on the effectiveness of training programs.
Customer Relations:
· Collaborate with engineering staff to understand their CAD training needs and customize programs to meet their requirements.
Qualifications:
· Minimum of 5 years of experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault.
· Previous experience as a CAD Trainer or in a similar role is highly preferred.
· Strong communication and presentation skills.
· Ability to adapt training methods to various audiences.
· Excellent problem-solving skills for CAD-related issues.
· Strong organizational and time management skills.
· Familiarity with training and presentation tools.
· Patience and a passion for helping others develop CAD skills.
· Knowledge of WordPress is preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided.For additional information, please contactJamie Robinsonat716-887-7208orjamie.robinson@ctg.com. Kindly forward this to any other interested parties—thank you!
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Additional Information
Job Function: Training & Course Development
Education Level: None
Work Remote: No
Travel: No
