Candidate must live in or near the Metro Atlanta OR be willing to quickly move to the area.
JOB SUMMARY:
This position will be responsible for assuring that all interval metered industrial, commercial and load research accounts are processed accurately and efficiently. The successful candidate will provide support for remote meter operations and troubleshoot interval data and billing meter application related problems for Special Service Accounts.
The position working hours are 6:30am - 3:30pm, Monday - Friday with occasional -On-Call- assignments/irregular hours when required. The MDM Meter Analyst must be able to work effectively with Customer Services, Special Service Accounts, Metering Services Engineering, Field Support, and the Information Technology organizations to ensure operational goals are achieved.
JOB REQUIREMENTS:
Education and Job Experience:
A two-year or four-year degree preferred.
Previous experience working with any combination of accounting process and rates, data analysis, billing and or metering desired.
Candidates should be able to demonstrate a stable work record, with evidence of increasing responsibility and challenging work assignments.
A minimum of three (3) years' experience in Customer Services, Metering Services, Information Technology or Distribution operations
Experience performing data analysis and reporting desired.
Knowledge, Skills, & Abilities
Working knowledge of GPC industrial and commercial billing processes desired
Working knowledge of CSS, METS/WattNetPlus and MV-90 highly desired
Proficient in Microsoft Excel, Word, PowerPoint and Outlook
Excellent organizational skills
Ability to work well with others across the Special Service Accounts, Field Services Support, and Metering Services departments.
Possess strong attention to detail with managing multiple activities.
Ability to manage complex technology and business issues.
Excellent keyboarding / typing and computer skills required (Including #10 keypad usage)
Behavioral Attributes
Must be able to operate in a team environment.
Ability to complete work facing strict deadlines.
Self-motivated / highly dependable
Takes personal ownership of results.
Detailed oriented and organized.
Analytical thinker
Consistently sets and maintains high performance goals and standards.
Demonstrates respect and professionalism in the work environment.
Demonstrates Southern Style behaviors.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 4583
Job Category: Metering
Job Schedule: Full time
Company: Georgia Power
