Summary You will serve as a LEAD TRANSPORTATION ASSISTANT (SHIPMENT MANAGEMENT) in the NAVY HOUSEHOLD GOODS (HHG) PERSONAL PROPERTY SHIPPING OFFICE (PPSO) SHIPMENT MANAGEMENT of NAVSUP FLC NORVA GF. Responsibilities You will act as a single point of contact for inbound and outbound shipment management, and provide quality assurance oversight. You will ensure that the work assignments of the Transportation Assistants (TAs) are equitably distributed and carried out, and ensure the timely accomplishment of the assigned workload. You will perform all inbound/outbound shipment management functions, loss and damage claims assistance, and customer support in accordance with published guidelines. You will plan and manage daily workload, record TSP performance, interpret regulations, resolve customer and TSP conflicts, and coordinate movement of personal property shipments to worldwide locations. You will support the development, testing, implementation, and maintenance of continuous process improvement (CPI) initiatives and automated technology systems for the DoD Personal Property Program. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Examples of Qualifying Specialized Experience: 1) Demonstrating thorough knowledge of a wide range of traffic management and transportation policies, principles, and methodology; 2) Providing guidance with all areas of personal property shipment management including household goods and personal property entitlement counseling (household goods, unaccompanied baggage, privately owned vehicles, boats, and mobile homes), inbound and outbound shipment management, non-temporary and temporary storage, quality assurance, and procedures for processing loss and damage claims; 3) Identifying transportation service needs and problems by utilizing automated information systems; 4) Utilizing thorough knowledge of commercial and government transportation methods and related services for processing personal property shipments, storage lots, loss and damage claims, calculating shipment costs; 5) Providing technical expertise to make solid, sound interpretations of DoD regulations and entitlements to customers. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information COVID VACCINATION INFORMATION: To comply with the recent preliminary nationwide injunction on Executive Order 14043, Requiring Coronavirus Disease 2019 Vaccination for Federal Employees, the Department of the Navy is not taking any action to implement or enforce the COVID-19 vaccination requirement. New hires will need to provide their vaccination status as well as comply with workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
