Job Detail

STORE OPERATIONS COMMUNICATIONS MANAGER - Dollar General
GOODLETTSVILLE, TN
Posted: Sep 29, 2022 07:53

Job Description

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.R by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we're still growing. Learn more about Dollar General at www.dollargeneral.com.

General Summary:

Manages the design, content, and delivery of communication targeted to Store Managers, Key Carriers, and Field Leaders regarding information, updates, and necessary actions for partners across the organization including Merchandising, Store Operations, Human Resources, Supply Chain, and IT departments. Creates and maintains communication schedules and workflow awareness.

Duties & Responsibilities:

Planning

Partner with all departments across the company to author and schedule the release of communications in a timely and orderly manner. Understand and verify the necessity of all requests in order to limit the amount of communication sent to the stores.

Maintain awareness of store workflow to ensure that in-store actionable events are scheduled in a time frame that is manageable for stores.

Create and maintain production schedules for Weekly, Monthly, Quarterly, and Holiday workflow.

Partner with all departments to develop programs, procedures, and systems that achieve the expectations of merchandising within the constraints of operations using the available (or obtainable) technology.

Assist with Store Operations Communication strategic planning.

Partner with others on the ongoing design, maintenance, and administration of the Store Operations Field Leader content site.

Store Communications

Manage the development and production of all store communications. Partner with Merchandising, Store Operations, Human Resources, Supply Chain, Legal, and IT to design the communications to be complete, effective, timely, concise and easy-to-understand while supporting the objectives.

Responsible for ensuring the on-time completion and deployment of all store communications including, but not limited to;

  1. Merchandising (including both MAG/POG sets)

  2. Advertising

  3. Ad Hoc requests (i.e. - sales opportunities, upgrades, banner messaging)

  4. Weekly Updates

  5. Letters of Authorization

Responsible for the content of publications from Store Operations Communications.

Write and edit content for communications as needed.

Development

Work with cross functional partners on expectations for content, design specifications, and publication expectations.

Ensure that the overall message being sent to stores falls within Dollar General guidelines and communicates corporate initiatives.

Knowledge, Skills and Abilities:

Ability to multi-task and prioritize workflow to meet deadlines

Excellent organizational, project and time management skills

Ability to maintain attention to detail in a dynamic, deadline-driven environment

Skilled in Microsoft Office Suite programs including Excel, PowerPoint, and Outlook

Skilled in technical writing and in developing moderate to highly complex communication pieces

Strong proofreading skills in order to produce error-free documents

Knowledge of merchandising and operations principles and practices

Excellent oral and written communication skills to effectively and efficiently communicate direction, concepts, ideas and expectations

Excellent interpersonal and group communication skills

Knowledge and understanding of standard proofreader marks

Service-oriented and team developmental approach to the work

Work Experience &/or Education:

Bachelor's degree in communications, public relations, or related field

4-6 years of communications and management experience in corporate setting

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Requisition ID: 2022-259665

Street: 100 MISSION RDG

External Company URL: http://www.dollargeneral.com



Job Detail


Company Overview

Dollar General

GOODLETTSVILLE, TN