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At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
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Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .
What you'll do here:
The Royalties Manager is a newly established role for Gale, a Cengage Group business. This will be a critical new member of the Publisher Relations team and will report directly to the senior manager of that group. The role will be focused on day-to-day royalty related activities for our eBooks and periodicals and on improvements in processes, quality control, publisher relationships, the integrity of reporting and royalty payments, and efficiencies. This person will also be instrumental in thinking strategically about third party relationships and how best to optimize those. The role will collaborate closely with the Content Data Operations team that is a shared service across Cengage Group, Publisher Relations, Gale Product Managers, Finance, and the Continuous Improvement Office. It is anticipated that this person may have 1-2 direct reports over time.
Key to success in this position is the ability to clearly articulate the big picture as well as roll up the sleeves and dive into details. A strong data-orientation is critical. The ideal candidate will command a strong understanding of royalty intricacies, be analytical, highly value accuracy and proficiency, seek to improve the experience of all internal and external partners, and be pro-active in solutioning complex issues.
General responsibilities
Strategic & Analytical
Analyze complex royalty related issues including root-cause analysis, partner with the appropriate owner to correct
Develop a tracking mechanism for issues and communicate statuses and impacts to senior management and partners on an ongoing basis
Act with urgency to attend to publisher requests and reach resolutions expediently and effectively; improve relationships and establish trust
Be the go-to person for the Gale business on eBook and periodical royalty related issues, questions, or data needs
Implement process improvements that reduce time, risk, and errors including for the operational and recurring responsibilities noted below; partner with the Continuous Improvement Office, as needed, to assess and execute on these improvements; partner with the CDO to identify, influence, and guide them on their enhancement opportunities
Increase the integrity of royalty results in financial reports, statements, and payments, working closely with Finance and other key groups. Create transparency into such things as unearned guarantees, individual publisher performance and profitability, etc.
Communicate effectively to internal partners with regular updates and report-outs to the VP of Finance and the full Gale Executive Leadership Team
Together with the head of Publisher Relations, establish a documented interaction model with the Content Data Operations group (CDO) with clear roles and responsibilities, service expectations, and norms
Seek ways to lower royalty costs and improve the margins of the business
Ad hoc projects that include exposure to Finance, senior leadership, and the broader Cengage organization.
Operational & Recurring
Facilitate the monthly importation of usage data into systems so that royalties can be accurately calculated
Create and distribute publisher statements in desired formats; work closely with the software owner to determine if automation can be achieved
Liaise with Cengage's Vendor Management team on third party onboarding and requests such as address and direct deposit changes, rights reversion, requests for 1099s, etc.
Own payments for advances and licensing fees
Skills you will need here:
Bachelor's degree or quantitative/analytics certification preferred
5 years of professional experience in Publisher Relations, business analysis, and/ or accounting and reconciliations
Excellent analytical and problem solving skills to manage and resolve highly complex business issues
Lean six sigma background or related experience in continuous improvement
Highly proficient with data mining and analysis; keen eye for detail
Strong influencing abilities, verbal and written communication, and executive presence
Superb interpersonal skills, with a demonstrated ability to forge strong relationships with diverse partners
Strong proficiency with MS Office, especially Excel
Proven ability to manage competing priorities
At Gale, a Cengage Group company, we partner with librarians and educators around the world to connect 30 million distinct learners annually to essential, digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
