Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar is hiring a Senior Sales Support Consultant within the Construction Industries Aftermarket Managed Accounts team to lead and implement the future of Framework Agreements for Managed Accounts, which serve as the key mechanism to provide the foundation for strategic customer relationship building and growth.
This person will be instrumental in driving a strategy, project plan and proposing core commercial offerings to suit the variety of needs for CI Managed Accounts customers, ensuring overall alignment with key business partners and adherence to legal and compliance standards. The output of this role directly contributes to sustainable services growth in this key segment as the structure of these agreements are designed to help customers, dealers and Caterpillar win.
Building the Foundation
Serve as the primary consultant and Subject Matter Expert on standard Framework Agreement offerings, as well as tailored solutions that can be leveraged based on the unique needs of each customer
Create and lead a strategy and project plan to represent the journey to mature Framework Agreements from the -as-is- to the -to-be- state
Serve as the liaison between Account Management and Global Construction & Infrastructure Division (GCI) and CISD Legal Services to build the foundational elements required for an effective and compliant Framework Agreement
Lead projects in collaboration with key business partners to identify and deliver a consistent (yet customizable) suite of commercial solutions to be leveraged when building and negotiating Framework Agreements
Contract Execution
Collaborate and support Account Managers with structuring the best overall aftermarket package via Framework Agreements for customers
Lead contract review sessions with all applicable stakeholders prior to executing
Collaborate with GCI and CISD Legal Counsel on appropriate contract terms and conditions by contract with a focus on risk mitigation for Caterpillar
Participate in customer negotiations, as appropriate
Build and maintain a comprehensive repository of all contractual agreements and monitor adherence to contractual terms and renewal/expiration dates
Monitor performance against key contractual terms that represent significant risk across agreements and highlight findings to business partners in order to provide proper visibility and align risk mitigation actions as needed
Required Skills :
Progressive experience with business, legal and/or commercial (dealer, customer) roles
Extensive knowledge of business concepts, tools and processes that are needed for sound decision-making, and ability to apply this knowledge appropriately in diverse situations
Demonstrated project management skills, attention to detail and the ability to complete tasks with high levels of precision
Highly skilled in relationship building, influencing and working across a matrixed organization
Excellent communication skills, organization, consistent and demonstrated follow-through
Team Lead qualities and capabilities, which include strong prioritization skills and desire to lead, coach and guide
Strong analytical skills
Advanced in PowerPoint and Excel
Top Candidates Will Also Have :
Understanding and experience with Caterpillar Global or Corporate Accounts customers
Dealer/Customer field experience
Ability to work effectively with both technical and non-technical stakeholders to deliver analysis and insights
PowerBI/Tableau capabilities
Bachelor's degree in a business-related field
Additional Information:
Work Locations: Peoria, IL; Cary, NC; Dallas, TX
Caterpillar operates in a hybrid work environment, requiring 3 days per week of onsite work
Travel 15% - 20%
Domestic relocation assistance is available
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days, paid volunteer days and paid holidays (prorated based upon hire date).
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
June 26, 2024 - July 12, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
