We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.
What you'll do here:
Create and implement sales plans, strategies, and tactics for the territory.
Plan and attend customer meetings, prioritize opportunities, and efficiently follow through all stages of the sales cycle to conclusion.
Improve sales through identifying customers' needs, matching Gale products to those needs, preparing and delivering sales presentations, writing proposals, and closing sales.
Manage territory pipeline and accurate monthly forecasts.
Represent Gale at key industry events such as conferences, exhibitions, and trade shows
Cultivate and maintain extensive product knowledge of a large and growing product list
Provide detailed sales reports and maintain customer and sales information via CRM systems
Use sales tools and technology as part of territory planning and sales process (tools include Tableau, Vidyard, Zoom, etc.)
Uncover opportunities and solicit information from academic librarians, subject librarians, academic teaching staff and researchers through effective questioning and listening
Work closely with the sales team and with other departments such as marketing, customer success, customer care, sales support, and product development by offering market feedback and intelligence
Skills you will need here:Required:
Experience selling to and working with University and Community College libraries
College degree level with significant field sales experience - consistently hitting plan
A customer-focused attitude with a consultative approach to selling
Excellent interpersonal skills with the ability to maintain relationships between key partners such as academics and librarians
The ability to communicate with all levels of personnel both internally and externally
Flexibility to adapt sales approach to suit the customer and product
Strong organizational skills with an enthusiastic and self-motivated approach
Excellent written and presentation skills
Ability to absorb and maintain extensive product knowledge
Proficient MS Office skills
Preferred:
Field sales experience within the academic library market
Comfort with virtual selling and remote customer engagement
Experience of and confidence in negotiating large contracts
Good understanding of the world of academia
At Gale, a Cengage Group company, we partner with librarians and educators around the world to connect 30 million distinct learners annually to essential, digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
