Position Description
The Training Development Specialist (TDS) works under the direction of program leadership, supporting the program's training needs to ensure consistency and a one-operational philosophy. The TDS will be skilled with MSTeams and other tools to deliver engaging materials that enable a hybrid working environment. Facilitation skills are required to deliver effective training and activities. Strong writing, listening and organizational strengths are needed to support PMO level policy and meeting documentation deliverables. A highly creative and engaged individual will be successful in this role. Additional skills and abilities: utilize video, graphics, other media, and programs, innovative, flexible, initiative-driven, and independent.
Support/participate in tasks and projects related to policy and training development, facilitation, and communications, including but not limited to:
Program-wide collecting, synthesizing, developing, and disseminating information to a variety of stakeholders.
Research, development, construction, and organization of program policies.
Documentation and execution of initiatives directed at program and project leadership including but not limited to setting up collaboration tools such as Microsoft Teams.
Establish communications channels, stakeholder registers and documentation of program wide successes.
Other projects as assigned in support of Sr. Program manager and Director initiatives.
Qualifications
Education: Bachelor's Degree
General:Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree.
To be successful in this roll, you will have:
A bachelor's degree in related area
Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree.
Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Manage multiple tasks, often with competing deadlines.
Communicate effectively, with ability to propose, present and explain concepts to our client; senior management, peers and others.
Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Must be able to obtain and/or maintain a Public Trust Security clearance.
If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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ID 51624
Recruiting Location : Location US-VA-Fairfax
Category Other
Position Type Full-Time
Security Clearance Other
Clearance Details Public Trust
Telework Yes - May Consider Full Time Teleworking for this position
