Senior Product & Program Manager
Job ID
55474
Posted
04-Apr-2022
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology / Information Technology
Location(s)
Arlington - Virginia - United States of America, Austin - Texas - United States of America, Bluefield - West Virginia - United States of America, Chicago - Illinois - United States of America, Dallas - Texas - United States of America, Henrico - Virginia - United States of America, Houston - Texas - United States of America, Phoenix - Arizona - United States of America, Richardson - Texas - United States of America, San Antonio - Texas - United States of America, St. Louis - Missouri - United States of America, Virginia Beach - Virginia - United States of America
JOB SUMMARY
Responsible for ensuring the proper balance between business needs, technology options, and user experience in order to maximize product value and increase efficiency. Acts as the ""voice"" of the customer, translating customer needs to the Agile team by properly codifying intent, sizing work efforts, prioritizing needs, and summarizing issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works closely with designers, engineers, and business professionals in a collaborative environment to create strategic, product roadmaps.
Draws upon customer insights to drive the software product vision and direction; Provides leadership in identifying and defining ongoing product features that align with business strategy.
Defines software solutions that CBRE's technical teams can deliver. Represents the customer to the technical teams, answering questions about client expectations.
Uses technical and product expertise to prioritize deliverables and manage backlog of requests. Owns the product backlog.
Facilitates discussions, user story development and refinement, and testing and validation; contributes to roadblocks resolution and decision making.
Provides regular updates; manages executive stakeholder communication and reporting.
Acts as a single point of contact for ongoing support and services. Prioritizes needs, engages various technical teams, as needed, routes requests to correct owners, and ensures support is provided to internal or external satisfaction.
Actively engages in Agile process, including daily scrum sessions, demos, and testing activities, as well as training and change management activities, as needed.
Manages changes to features and communication to ensure there is clear indication of what is required for each release
Assists the team in sizing and breaking down Epic into a manageable size to accommodate the release cadence. Writes user stories and cases, as needed.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) in a related field of work or equivalent work experience. Requires technical and business knowledge in multiple disciplines/processes. Typically has 7-10 years of relevant work experience.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Translates high-level specifications for software components into program specifications. Estimates time against completing the program specifications.
REASONING ABILITY
Ability to research, comprehend, analyze, and interpret complex documents accurately. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Ability to solve problems of moderate complexity.
OTHER SKILLS and ABILITIES
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause long-term impact to product(s).
#INDSJ
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
