Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.
Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller can survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron's YouTube Channel to see our customer's applications. And, check out Facebook Watch at https://fb.watch/a8ILPde4GP/ for additional video.
Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
We have an opportunity for a highly motivated professional whose work will reflect Instron's commitment to total customer satisfaction. Working from our Ann Arbor office the AFSE will be responsible for traveling to customer sites to perform a variety of services including maintenance, repair, and installation, on a wide range of Instron's servo-hydraulic structural testing products. The AFSE does so in a manner consistent with Instron's mission statement and is expected will protect and promote Instron's premium image, product design philosophy, and accreditations.
The AFSE will maintain an exceptional attitude and appearance and focus on the continuous improvement of his or her technical abilities and overall delivery of service. Primarily, the AFSE performs verification and preventative maintenance on basic systems.
As an AFSE you will be responsible for working within a team environment to understand the main systems assemblies and sub-assemblies including their electrical, PLC, and mechanical software interconnections in order to provide direct support on site or telephone support to customers.
The AFSE will interface with senior team members and headquarters communicating necessary information in order to provide accurate and timely information to customers with regards to support requests, spare parts, upgrade requests, and additional service requests.
The AFSE may travel to company international locations for training and other support work.
You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer and smartphone, and the assurance that you have the support of well-established and growing service operation. Overnight travel is expected to be about 50%, including multiple weeks for installation work.
Successful applicants will have a technical AS degree or equivalent military/trade training, preferably with some experience, planning and performing preventative maintenance, troubleshooting and repair of electromechanical and/or servo-hydraulic systems. A broad based knowledge of electrical, mechanical, electronic systems, PLC automation, as well as a familiarity with PC's including operating systems and Windows applications, is also essential.
Bilingual (German and English) applicants will be welcomed.
Take this opportunity to join a successful team where you can make an immediate impact. Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.
Instron is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
