Senior Application Analyst
Description
APPLICATION ANALYST - Remote Job Opportunity!
This position is responsible for the support, lifecycle management and enhancements of multiple Power Delivery technology solutions supported in the Southern Company Technology Organization (TO) and utilized by the electric Operating Companies. There are both vendor developed and supported applications and solutions that were internally developed at Southern Company. The successful candidate will work in a team environment that includes our entire portfolio (Distribution and R&D) members, other Technology Organization departments (Database Services, Infrastructure Services, Windows/Linux Support, Security, etc.) and business users to identify and develop effective solutions to meet and exceed evolving business requirements and to provide day to day support for their applications. Applications that will be supported are critical to normal business functions and some support outage restoration activities. This position also works with a services vendor to provide many of the development, testing and implementation activities for a subset of the applications within the responsibility of this position.
This job is staffed as a hybrid role and can be performed remotely under and subject to current work policies.
Other duties will include:
Subject matter expertise for their assets - application knowledge, business process, data, workflow, reporting, etc.
Performing systems and data analysis to improve application performance and reliability
Document and deliver enhancements and new solutions.
Application monitoring and troubleshooting, performance improvements.
Recommend and implement solutions, following SoCo development strategies, to address business opportunities.
Work closely with the Power Delivery business units to improve business processes
Identifying and supporting the development of strategies to meet the needs of the business in the future
JOB REQUIREMENTS:
Educational Requirements:
Skill and Experience Requirements:
Significant and recent expertise with the following current technologies are required to perform this role
Experience working with client/server and web applications
Oracle and SQL Server
Active Directory Management
Windows Server/Windows 10
Experience finding root causes to problems on servers/applications/databases. Ability to create permanent solutions that reduce mean time between failures
Knowledge, Skills, and Abilities Useful in This Position:
Excellent communication skills
Utility business knowledge helpful
Must be able to manage production support and project related activities simultaneously for multiple applications
Excellent customer service skills
Risk assessment/mitigation skills
Strong commitment to project, our business partners and technology partners
Technical skills that are helpful in this position include C#, DotNet, Python, VB scripting, PowerShell, windows batch scripting, WebAPIs, PowerBI, Citrix XenApp, VDI, SSIS, AutoSys/Batch
Cloud solution experience including
How SAAS interacts with on-premise applications/environments
Future - build pipelines to Azure, etc.
BizTalk Core concepts, using tools to control interfaces, etc.
Active Directory - Creating/updating/deleting ACL groups, Distribution lists, etc.
Change Management
Experience with project management or other relevant organizational skills and experiences helpful.
Developing documentation (App profiles (apart), internal support docs, SCOM alert ERPs, knowledgebase self-help, DR narratives, etc.), Visio/technical diagrams (same as above)
Vendor relationships - partnering with outsourced developers, managers to procure their resources, validating invoices/SOW
Behavioral Attributes:
Takes personal ownership of products, projects and responsibilities - accountability
Exemplary teamwork, collaboration and participation
Continuous learner - staying abreast of new technologies that apply to the role and our portfolio
Adherence to and demonstration of Southern Company's Values - Safety First, Superior Performance, Unquestionable Trust and Total Commitment
Proponent of the concepts of Diversity, Equity and Inclusion
Ability to build and maintain relationships with key personnel both within the technology department and with business and customers.
Other:
Candidate must be available for after hours on-call support.
This job is staffed as a hybrid role and can be performed remotely under and subject to current work policies.
#LI
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable, and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables, and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Type: Standard
Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham
Operating Company: Southern Company Services
Other Locations: Georgia-Metro Atlanta-Atlanta
Job Type: Standard
Travel (Up to...): No
Work Location(s):
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Birmingham, 35203
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Atlanta, 30308
Req ID: SCS2010374
