Career Area:
Information Analytics
Job Description:
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic individual to join our team with our Americas Distribution, Service & Marketing (ADSM) division.
The Technical Information Solutions (TIS) team, within Global Service (Americas Distribution Service & Marketing), create and deliver the technical parts and service information critical for the repair and service of Caterpillar products. Not a part gets sold, nor a machine or engine repaired, without the use of the information created, managed, and delivered by this team.
The Business Intelligence Analyst within the TIS Strategy and Commercial team, will be responsible for leading the design, development, testing, and deployment of business analytics data for some of the most used applications at Caterpillar and across our dealer network. With over 300,000 users worldwide and 2 million page views every day, our systems are the backbone of dealer and customer product support operations. Through your expertise and insights, you will identify and interpret trends and patterns to influence strategic and application development decisions. This position also offers the opportunity to work with and influence our dealer network in their key service business decisions.
Responsibilities:
Work directly with business partners to understand informational needs of end users and create reporting/visualization solutions that turn data into critical information to ultimately drive sound business decisions
Present insights outputs to Senior leaders and advisors
Prototype, develop, iterate, test, and deploy into production automated reporting solutions
Incorporate statistical methods and/or digital methods to solve business problems
Use understanding of segment strategy, and dollarize enterprise benefits
Coach and mentor other Business Intelligence Analysts in the creation, validation, and application of digital solutions and Insights projects
Participate on cross-functional project teams
Have a strong focus on continual learning in the Analytics field
Other duties as assigned by Caterpillar management from time-to-time
Basic Requirements:
5-7 years of experience with data analysis or data visualization experience
Bachelor's degree; preferably in Statistics, Economics, Mathematics, Engineering, or a similar field
The ability to comfortably and confidently working with MS Office as well as industry standard statistics and data visualization packages
Ability to demonstrate strong leadership, initiative, and interpersonal skills
Excellent communication skills; being able to explain conclusions to customers with limited knowledge and experience with limited experience
Top Candidates will also have:
1 (plus) years of experience in design and prototyping dynamic views and visualizations for large and complex data sets in Tableau and/or Power BI
1 (plus) years of practical experience in delivering production deployed solutions
Visual design expertise and passion for graphic design
UI/UX experience
Working knowledge of one or more programming languages
Ability to create innovative solutions to solve business problems
Attention to detail to spot inaccuracies in coding or data
Experience with data structures using SQL
Knowledge of Microsoft Management studio, R, SQL, DevOps, Excel, Alteryx, Snowflake
Additional Information:
This position may require up to 5% domestic travel
This position has the ability to work remote anywhere in the United States
#LI-REMOTE
#BI
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
