Job Posting:
Stone Mountain -1400 Rock Mountain Blvd.
Schedule : Monday - Friday 7AM - 5PM
Starting Rate : $26 hourly | $54k annually
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
We exist to make our customers' complex projects simple, successful, and sustainable. We have a very distinctive culture anchored in customer service. We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence, and community. Join us in a fun and rewarding work environment driven by our core values of Integrity, Teamwork, Safety, Service, and Impact.
Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.
The PERKS of working for Ferguson:
Competitive compensation
Incentive bonus potential
Safe Driver incentive
Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
401(K) Retirement Savings Plan with company match
Paid time off (vacation, sick, personal, holiday, and parental leave)
Employee Assistance Programs
Associate discounts
Community involvement opportunities
Opportunities for growth and advancement both professionally and financially
This role specializes in residential appliances and, more specifically, professional style, built in appliances. This includes but is not limited to 36--60- ranges, built-in refrigeration, wall ovens, dishwashers, and even coffee machines or wine dispensers. Our associates are detail oriented and view customer service with equal importance as technical proficiency. You will ensure the quality and completion of installations are achieved. You will also be acting as a resource to sales associates during the quotation process and after the sale. If you have strong leadership skills, are a creative problem-solver and are familiar with home appliance products or installation, this is an excellent opportunity to grow with an industry leading organization!
Stone Mountain -1400 Rock Mountain Blvd.
Schedule : Monday - Friday 7AM - 5PM
Starting Rate : $26 hourly | $54k annually
Responsibilities:
Provide support to the other installation teams
Observe installations and provide feedback as part of the installers ongoing training
Help resolve claims and customer issues
Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
Maintain accountability for the cleanliness and organization of the company trucks.
Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
Partner with Area Installation Manager to implement constructive ideas for improvement of the program
Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
Be responsible for providing driver duties and responsibilities.
Qualifications:
Prior experience with construction, kitchen, plumbing or home appliance products or installations, highly preferred
Valid state issued license is required
Must be at least 21 years of age
Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card
Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
Excellent customer service and communication skills
Document detailed job notes in a clear and concise way
Ability to read and understand product specifications and project plans is highly preferred
Outstanding attention to detail and ability to coordinate and prioritize work
Organization, time management, and problem solving skills
Self-starter, critical thinker, and self-sufficient
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
Pre-employment drug and background screening required
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Pay Range:
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$21.39 - $34.17
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
