Patient Service Supervisor
Job Reference Number: 23694
Employment Type: Full-Time , Onsite
Segment: Healthcare
Brand: Cura-Hospitality
State: Pennsylvania (US-PA)
Why Work for Cura?
Come join our amazing team and enjoy:
No late Night Shifts!
Weekly Pay!
Free meals!
Work/Life Balance!
Competitive Benefits Package!
Tuition Reimbursement!
Employee Referral Bonus!
401K & Company Match!
Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 15,000 team members united in our passion for food, service, and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers' experience.
The Role at a glance:
We are looking to add an enthusiastic, experienced patient services supervisor for hospitals to our Cura Hospitality team in Pittsburgh. As a patient services supervisor, you will have the opportunity to lead a dedicated food service team, ensure that patients and their guests are satisfied, and guarantee that they receive healthy, delicious food.
What you'll be doing:
Overseeing the complete patient menu and meal deliver process to ensure that employees achieve the highest quality of all service standards.
Serving as a patient advocate and customer service specialist in all matters involving patient and family interactions.
Ensuring high quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
Assuming leadership responsibility for the department in the absence of the general manager.
What we're looking for:
Must-haves:
At least three years of supervisory experience.
Must be comfortable interacting with patients in an acute care setting.
Strong planning and organizing skills to meet deadlines consistently.
Strong interpersonal, communication, and leadership skills.
Strong financial, budgeting, accounting, and computational skills.
Proficient computer skills, including Microsoft Office programs, menu management systems, and hospital systems.
Nice-to-haves:
Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.
Where you'll be working:
Allegheny General Hospital
Our Benefits:
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
#LI-KM1 #indeedelior
About Cura:
Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
