Waste Connections is looking for an Operations Coordinator to join our GROWING team in Phoenix, Arizona.
Why you need to join us!
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is -saying what you will do and then doing it!- We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:-Acting as a liaison between managers, drivers, and customers
-Assisting with customer phone calls
-Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.-Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. -Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.-Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.-Maintaining DOT files-Providing dispatch support-Coordinating various office events and projects-Assist in safety presentations and reporting safety statistics to management-Various filing and data entry-Helping with route optimizations.-Handling incident and worker compensation claims along with keeping OSHA records-Other duties as assigned
MINIMUM JOB REQUIREMENTS:-Must be detailed oriented and well organized. -Ability to read, write, comprehend and communicate in English.-1 year of experience preferred.-High School Diploma or GED required.
To be considered for any of our current openings you must complete an application at www.careers.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)
