Xylem |zlm|
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
Xylem, a leading global water technology company dedicated to solving the world's most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world's water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com .
The Role : Xylem seeks an experienced Jira Admin with strong collaboration skills to support our development and global support teams. In this role you will have the opportunity to help connect external users from around the world to our dedicated support teams through Jira integrations. You will also be asked to coordinate the work of support staff and other resources to ensure quality and consistency and to provide the daily maintenance and administrative needs of a large developer user base. Your experience and expertise will be valued and your input will be critical to growing and refining your role. The ideal candidate enjoys working with cross-functional teams, has experience and values using their technical expertise to support others, and wants the opportunity to make an impact on their role and the roles of those around them.
Essential Duties/Principal Responsibilities:
Architect a global integration of teams and people into a unified solution.
Solution architecture specific to Atlassian applications according to industry standards, user requirements, and current practices.
Attend and keep current on Atlassian software and practices by continuous learning, conferences, and training.
Serve as a vendor liaison to combine Atlassian products and licensing with partners for optimum company pricing , work with internal teams on negotiation and procurement.
Collaborate with global internal teams to identify opportunities to optimize usage, save costs, and improve usability and associated integrations.
Architect and develop solutions to satisfy identified team needs and optimizations.
Develop reports and dashboards that communicate to management and stakeholders the overall statistics and strategy; provide analysis for business decision support.
Establish and maintain global company standards for implementation across varying teams and uses.
Develop in-application scripts and automations.
Develop API integrations both with other Atlassian software and external applications.
Migrate external instances for global teams to the company owned instance while maintaining project integrity and data alignment.
Direct daily operations of other Atlassian Administrators.
Coordinate work for business analysts assisting with large workloads
Interview and hire new Atlassian Administrators.
Participation in Xylem Watermark volunteer activities
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
3+ years' experience as a JIRA Administrator with experience managing complex JIRA projects, workflows, dashboards and automations.
5+ years' experience in system administration, IT support, application support or comparable environment
Specific experience in the following areas:
Building Jira integrations in Confluence and Slack
Creating repeatable processes and templates to improve quality and efficiency.
Collaborating with other support staff, application owners, and users to build solutions and prioritize efforts.
Working with 3rd party contractors and personnel from around the world
Excellent written, oral and interpersonal communication skills
The following education and certifications would be helpful in this role:
Managing Jira Projects for Cloud and Jira Administration for Cloud Certifications
Bachelors in Engineering, Computer Science, IT or related field
We Offer You More Than Just -A Job-
Professional Development - To advance the capabilities of our people, we offer a wide variety of experiences to support our employees' professional growth and continuous learning.
Total Rewards - We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark - Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks - Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women's, LGBT+ and Allies, Veteran's, People of Color and Allies, Emerging Leaders, and Working Parents Networks.
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Standard weekly job hours: 40 hours
Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $75,000 to $100,000 plus bonus. At Xylem, it is not typical for an individual to start at the top end of the range for the role however compensation decisions are dependent on the facts and circumstances of each case. We offer a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
