Company Detail

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

As an Account Specialist (inside sales), you play a key role in maintaining client relationships for their aftermarket needs. We're seeking an individual who embodies high-impact behaviors, is inspired to innovate, empowered to lead, and accountable for driving success.

Responsibilities

• Reviews drawings, BOM and makes recommendations for replacement of necessary parts and offers quotations within established guidelines.

• Receive and process simple to complex customer orders, inquiries, and/or complaints received by mail, email and/or telephone covering items or products ordered for Aftermarket from large installed base.

• Proactively maintain strong relationship with key customers, representative, inside sales, other sales staff.

• Resolve client issues promptly and ensure satisfaction

• Handle all products under Wastewater Division (Envirex, Davco, JetTech and Aerators brands) in a given region covering multiple states in USA.

• Proactively looks for opportunities to expand scope for upselling where applicable.

• Minimal travel (<10 %) maybe necessary with primary focus on own installations, working closely in alignment with third party representatives in the region and collaborate with cross-functional teams as required.

• Leverage data analytics of our installed base, data mining and developing targeted list of customers based on the product, age of installation.

• Maintains and updates CRM for accurate forecast

What we can offer you

• Generous PTO package- 20 days/160 Hours to start

• Paid Holidays

• Dollar-for-dollar 401k match up to 4% of annual salary, with a profit-sharing component becoming available after 1 year of employment.

• Customizable benefits package with a multitude of options. Benefits effective immediately provided enrollment is completed within 30 days of hire date.

• Career progression plans

• Reward and Recognition Programs

• Tuition Reimbursement

• Paid parental leave

• Flexible Spending Account options

• Company Wellness Program

• Employee Discount Program

• Retirement Plan

The above is only the beginning of what Evoqua has to offer. With over 160 locations spread throughout 10 countries, room for growth is essentially in your hands. If you believe that we would be the right fit for you, please apply today.

Position Requirements

FORMAL EDUCATION:

Required:

High School Diploma or equivalent

3+ years of experience

Preferred:

BA/BS preferred

KNOWLEDGE & EXPERIENCE:

Required:

- Strong communication skills

- Intra-departmental communication for purpose of alignment/information sharing

- Working understanding of company products / services

- Utilizes sales techniques effectively and developing familiarity with industry

- Demonstrates ability to identify and cultivate sales from new and/or existing customers

- Ability to complete sales with minimal supervision

- Must be able to read and interpret simple to complex drawings and bills of materials

- Basic understanding of ERP and CRM systems

- Fluency in Microsoft Office applications (Outlook, Word, Excel)

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Field Service Technician to report to our Sanford, FL location and service our Flygt Submersible Pumps at customer sites in the surrounding area.

What your day will look like as a Field Service Technician

The Field Service Technician will be responsible for the maintenance, troubleshooting, and repair of our Flygt Submersible Pumps and their corresponding electrical and mechanical components at various customer sites throughout FL. Equipment specific training will be provided, but applicants with previous experience working with industrial or commercial mechanical and electrical equipment, including familiarity with PLCs, are especially encouraged to apply.

This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends.

Benefits for Field Service Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment

• Generous retirement saving plan

• Generous PTO package and paid holidays

• Career progression and development plans

• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Position Requirements for Field Service Technicians

• Service and repair knowledge of electrical equipment

• Experience in troubleshooting and repairing electric controls, related industrial equipment

• Experience with variable frequency drives and PLC controls preferred

• Ability to effectively communicate both verbally and in written form at multiple levels

• Ability to read and comprehend electrical wiring schematics and mechanical drawings

• Working understanding of single phase and three phase electrical systems as well as DC systems

• Knowledge of AC/DC component location and identification

• Knowledge of AC/DC electric and circuit testing skills

• Ability to troubleshoot control panels for single phase and three phase controls

• Forklift certification preferred

• Experience with electrical submersible equipment a plus

TRAVEL REQUIREMENTS: 50% or more daily travel- home daily.

Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.

#LI-AD1

Salary range:

$45,000.00 - $72,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !

The Role :

• Scheduling chemical deliveries, routing and dispatching trucks

• Processing chemical sales orders in SAP

• Providing backup coverage to other branch customer service support

• Creating quotes, Bill of Ladings, sales orders and invoices in SAP

• Input of delivery information in SAM - our custom database center (training provided)

• Monitoring tank levels on Link2Site

• Working with Logistics Coordinator on Trucking costs - internal and external

• Completing requisitions in SAP

• Responsible for tracking and monitoring rail car activity

Core Responsibilities:

• Scheduling chemical deliveries, routing and dispatching trucks

• Processing chemical sales orders in SAP

• Providing backup coverage to other branch customer service support

• Creating quotes, Bill of Ladings, sales orders and invoices in SAP

• Input of delivery information in SAM - our custom database center (training provided)

• Monitoring tank levels on Link2Site

• Working with Logistics Coordinator on Trucking costs - internal and external

• Completing requisitions in SAP

• Responsible for tracking and monitoring rail car activity

Qualifications:

• High School Diploma

• Logistics and Invoicing experience required

• Attention to detail, MS Office SAP Logistics background is very helpful. Very fast paced. Multitask, self-starter, self-motivated. Some OT required.

• Computer proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• SAP experience desired.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! (http://www.xylem.com/) Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

• Generous PTO package and paid holidays

• Generous retirement saving plan

• Customizable health, dental and vision insurance (eligible on first date)

• Career progression plans

• Reward and recognition programs

• Paid parental leave

• Tuition Reimbursement

• Company Wellness Program

• Employee Discount Program

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$45,000.00 - $72,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The IT Asset Specialist is to help maintain the technology solutions used to manage company hardware and software assets. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts and license agreements. The individual will help implement and maintain procedures for tracking company assets to oversee quality control throughout their lifecycles while managing the 12 Key Process Areas for ITAM.

CORE RESPONSIBILITIES:

• Maintain the global IT asset inventory

• Execute and maintain processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement

• Increase accountability of hardware and software ownership to ensure compliance across the company

• Identify opportunities to enhance the overall lifecycle management processes for IT assets

• Perform audit & compliance risk reduction efforts through standardization, documentation, and loss detection

• Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts

• Ensure tracking and updates of all software and hardware serial numbers or identification tags into a configuration management system (CMS), and ensure information is up-to-date, accurate, and auditable

• Ensure that inventory and usage monitoring of all IT assets records all findings, and changes of physical location

• Generate, distribute, and review relevant management reports

• Maintain integrity of CMDB to include verification, data management and allocation

• Investigate and resolve exceptions and accuracy issues of the CMDB repository

• Collaborate with business and organizational units as needed in support of IT Asset Management functions:

• End Users (educating on compliance)

• Budget Managers (redeployment as a choice)

• IT Service Departments (providing information on warranties)

• Finance (invoice reconciliation, updates for fixed asset inventories)

• Participate in the 12 Key Process Areas (KPAs) of IT Asset Management

• Acquisition Management

• Asset Identification

• Compliance Management

• Communication and Education Management

• Disposal Management

• Documentation Management

• Financial Management

• Legislation Management

• Policy Management

• Program Management

• Project Management

• Vendor Management

• Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information

• Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement

• Analytical decision making

• Influential communication

• Business focused delivery

• Inspiring accountability

• Continuous improvement mindset

• Leading people & teams (for people manager)

• Cross-boundary collaboration

• Managing change

• Design Excellence

• Planning & prioritizing work

• Developing capability (for people manager)

• Project management QUALIFICATIONS: Required Qualifications:Minimal education & experience, essential skills & abilities and required license/certification to perform this job. Formal Education & Certification

• University degree or college diploma in the field of Management or similar discipline Knowledge & Experience

• Minimum 2 years' experience in IT asset management, procurement, or related function.

• Working knowledge of software licensing agreements, enterprise agreements, or corporate licensing programs, for software vendors, such as Microsoft, Adobe, or Autodesk.

• Strong familiarity and technical knowledge of asset management software and/or inventory-tracking systems, such as SNOW, ServiceNow or similar tool.

• Solid working knowledge of current IT technologies, including Microsoft Azure, ServiceNow, PC and/or Server Operating Systems, etc.

• General knowledge of accounting, finance, marketing, and logistics terms and concepts

• Strong data analysis skills and experience working in data management tools such as Microsoft Excel, PowerBi, or similar tool.Preferred Qualifications: Additional preferences for a specific position. Formal Education & Certification

• Certified Software Management Professional and/or Certified Hardware Asset Management Professional through IBSMA, SIIA, IAITAM, or BSA Personal Attributes

• Ability to work with vendors, suppliers, and contractors who provide a broad spectrum of products and services

• Strong budgeting, inventory, and cost-management skills

• Experience working both independently and in a team-oriented, collaborative environment

• Can adapt to shifting priorities, product demands, and purchasing timelines through analytics

• Persuasive, encouraging, and diplomatic

• Ability to elicit cooperation from a wide variety of sources

• Strong written and oral communication skills

• Strong interpersonal skills

• Strong attention to detail

• Adept at conducting research into product and service related issues

• Must be able to learn, understand, and apply new technologies

• Excellent customer service skills

• Ability to prioritize and execute tasks in a high-pressure environment

• Ability to comprehend, interpret, and comply with company policies and procedures

DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.

Xylem does not provide visa sponsorship for this position

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem/Evoqua is Hiring! Remote Field Service Engineer

Field Service Engineer can be located anywhere within the United States! Work in industrial or municipal, water and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. Primary filtration equipment types will be Filter Presses, VAF, Vortisand and at times various waste water treatment systems like Neutralization systems, Microfilter & Continuous Precipitation Systems.

Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment, training of site personnel in the operation and maintenance and repair of the equipment. Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs. Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem.

We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.

High School Diploma required; Bachelor's Degree preferred, although commensurate experience will be considered.

Ability to troubleshoot and maintain mechanical, hydraulics & pneumatic systems required.

The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens)

Must be able to travel extensively in US and Canada (can be anywhere from 2-5 days per week Monday through Friday and usually home on weekends)

3+years of experience commissioning industrial equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred.

Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines.

General computer skills are necessary in completing daily requirements.

Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required)

Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required.

May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense.

Secondary language skills are desirable.

Ability to work in elevations of around 15 thousand feet.

Ability to obtain a Xylem company credit card required.

Must have valid driver's license and clean driving record, and a valid passport (if required).

The ability to gain access to a nuclear power site by passing a related sociological screen may be necessary.

TRAVEL REQUIREMENTS: 80%

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Xylem does not provide visa sponsorship for this position

#LI-JTHOMPSON1

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The IT Asset Specialist is to help maintain the technology solutions used to manage company hardware and software assets. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts and license agreements. The individual will help implement and maintain procedures for tracking company assets to oversee quality control throughout their lifecycles while managing the 12 Key Process Areas for ITAM.

CORE RESPONSIBILITIES:

• Maintain the global IT asset inventory

• Execute and maintain processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement

• Increase accountability of hardware and software ownership to ensure compliance across the company

• Identify opportunities to enhance the overall lifecycle management processes for IT assets

• Perform audit & compliance risk reduction efforts through standardization, documentation, and loss detection

• Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts

• Ensure tracking and updates of all software and hardware serial numbers or identification tags into a configuration management system (CMS), and ensure information is up-to-date, accurate, and auditable

• Ensure that inventory and usage monitoring of all IT assets records all findings, and changes of physical location

• Generate, distribute, and review relevant management reports

• Maintain integrity of CMDB to include verification, data management and allocation

• Investigate and resolve exceptions and accuracy issues of the CMDB repository

• Collaborate with business and organizational units as needed in support of IT Asset Management functions:

• End Users (educating on compliance)

• Budget Managers (redeployment as a choice)

• IT Service Departments (providing information on warranties)

• Finance (invoice reconciliation, updates for fixed asset inventories)

• Participate in the 12 Key Process Areas (KPAs) of IT Asset Management

• Acquisition Management

• Asset Identification

• Compliance Management

• Communication and Education Management

• Disposal Management

• Documentation Management

• Financial Management

• Legislation Management

• Policy Management

• Program Management

• Project Management

• Vendor Management

• Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information

• Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement

• Analytical decision making

• Influential communication

• Business focused delivery

• Inspiring accountability

• Continuous improvement mindset

• Leading people & teams (for people manager)

• Cross-boundary collaboration

• Managing change

• Design Excellence

• Planning & prioritizing work

• Developing capability (for people manager)

• Project management QUALIFICATIONS: Required Qualifications:Minimal education & experience, essential skills & abilities and required license/certification to perform this job. Formal Education & Certification

• University degree or college diploma in the field of Management or similar discipline Knowledge & Experience

• Minimum 2 years' experience in IT asset management, procurement, or related function.

• Working knowledge of software licensing agreements, enterprise agreements, or corporate licensing programs, for software vendors, such as Microsoft, Adobe, or Autodesk.

• Strong familiarity and technical knowledge of asset management software and/or inventory-tracking systems, such as SNOW, ServiceNow or similar tool.

• Solid working knowledge of current IT technologies, including Microsoft Azure, ServiceNow, PC and/or Server Operating Systems, etc.

• General knowledge of accounting, finance, marketing, and logistics terms and concepts

• Strong data analysis skills and experience working in data management tools such as Microsoft Excel, PowerBi, or similar tool.Preferred Qualifications: Additional preferences for a specific position. Formal Education & Certification

• Certified Software Management Professional and/or Certified Hardware Asset Management Professional through IBSMA, SIIA, IAITAM, or BSA Personal Attributes

• Ability to work with vendors, suppliers, and contractors who provide a broad spectrum of products and services

• Strong budgeting, inventory, and cost-management skills

• Experience working both independently and in a team-oriented, collaborative environment

• Can adapt to shifting priorities, product demands, and purchasing timelines through analytics

• Persuasive, encouraging, and diplomatic

• Ability to elicit cooperation from a wide variety of sources

• Strong written and oral communication skills

• Strong interpersonal skills

• Strong attention to detail

• Adept at conducting research into product and service related issues

• Must be able to learn, understand, and apply new technologies

• Excellent customer service skills

• Ability to prioritize and execute tasks in a high-pressure environment

• Ability to comprehend, interpret, and comply with company policies and procedures

DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.

Xylem does not provide visa sponsorship for this position

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem/Evoqua is Hiring! Remote Field Service Engineer

Field Service Engineer can be located anywhere within the United States! Work in industrial or municipal, water and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. Primary filtration equipment types will be Filter Presses, VAF, Vortisand and at times various waste water treatment systems like Neutralization systems, Microfilter & Continuous Precipitation Systems.

Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment, training of site personnel in the operation and maintenance and repair of the equipment. Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs. Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem.

We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.

High School Diploma required; Bachelor's Degree preferred, although commensurate experience will be considered.

Ability to troubleshoot and maintain mechanical, hydraulics & pneumatic systems required.

The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens)

Must be able to travel extensively in US and Canada (can be anywhere from 2-5 days per week Monday through Friday and usually home on weekends)

3+years of experience commissioning industrial equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred.

Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines.

General computer skills are necessary in completing daily requirements.

Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required)

Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required.

May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense.

Secondary language skills are desirable.

Ability to work in elevations of around 15 thousand feet.

Ability to obtain a Xylem company credit card required.

Must have valid driver's license and clean driving record, and a valid passport (if required).

The ability to gain access to a nuclear power site by passing a related sociological screen may be necessary.

TRAVEL REQUIREMENTS: 80%

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Xylem does not provide visa sponsorship for this position

#LI-JTHOMPSON1

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem/Evoqua is Hiring! Remote Field Service Engineer

Field Service Engineer can be located anywhere within the United States! Work in industrial or municipal, water and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. Primary filtration equipment types will be Filter Presses, VAF, Vortisand and at times various waste water treatment systems like Neutralization systems, Microfilter & Continuous Precipitation Systems.

Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment, training of site personnel in the operation and maintenance and repair of the equipment. Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs. Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem.

We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.

High School Diploma required; Bachelor's Degree preferred, although commensurate experience will be considered.

Ability to troubleshoot and maintain mechanical, hydraulics & pneumatic systems required.

The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens)

Must be able to travel extensively in US and Canada (can be anywhere from 2-5 days per week Monday through Friday and usually home on weekends)

3+years of experience commissioning industrial equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred.

Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines.

General computer skills are necessary in completing daily requirements.

Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required)

Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required.

May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense.

Secondary language skills are desirable.

Ability to work in elevations of around 15 thousand feet.

Ability to obtain a Xylem company credit card required.

Must have valid driver's license and clean driving record, and a valid passport (if required).

The ability to gain access to a nuclear power site by passing a related sociological screen may be necessary.

TRAVEL REQUIREMENTS: 80%

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Xylem does not provide visa sponsorship for this position

#LI-JTHOMPSON1

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem/Evoqua is Hiring! Remote Field Service Engineer

Field Service Engineer can be located anywhere within the United States! Work in industrial or municipal, water and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. Primary filtration equipment types will be Filter Presses, VAF, Vortisand and at times various waste water treatment systems like Neutralization systems, Microfilter & Continuous Precipitation Systems.

Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment, training of site personnel in the operation and maintenance and repair of the equipment. Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs. Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem.

We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.

High School Diploma required; Bachelor's Degree preferred, although commensurate experience will be considered.

Ability to troubleshoot and maintain mechanical, hydraulics & pneumatic systems required.

The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens)

Must be able to travel extensively in US and Canada (can be anywhere from 2-5 days per week Monday through Friday and usually home on weekends)

3+years of experience commissioning industrial equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred.

Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines.

General computer skills are necessary in completing daily requirements.

Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required)

Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required.

May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense.

Secondary language skills are desirable.

Ability to work in elevations of around 15 thousand feet.

Ability to obtain a Xylem company credit card required.

Must have valid driver's license and clean driving record, and a valid passport (if required).

The ability to gain access to a nuclear power site by passing a related sociological screen may be necessary.

TRAVEL REQUIREMENTS: 80%

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Xylem does not provide visa sponsorship for this position

#LI-JTHOMPSON1

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The IT Asset Specialist is to help maintain the technology solutions used to manage company hardware and software assets. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts and license agreements. The individual will help implement and maintain procedures for tracking company assets to oversee quality control throughout their lifecycles while managing the 12 Key Process Areas for ITAM.

CORE RESPONSIBILITIES:

• Maintain the global IT asset inventory

• Execute and maintain processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement

• Increase accountability of hardware and software ownership to ensure compliance across the company

• Identify opportunities to enhance the overall lifecycle management processes for IT assets

• Perform audit & compliance risk reduction efforts through standardization, documentation, and loss detection

• Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts

• Ensure tracking and updates of all software and hardware serial numbers or identification tags into a configuration management system (CMS), and ensure information is up-to-date, accurate, and auditable

• Ensure that inventory and usage monitoring of all IT assets records all findings, and changes of physical location

• Generate, distribute, and review relevant management reports

• Maintain integrity of CMDB to include verification, data management and allocation

• Investigate and resolve exceptions and accuracy issues of the CMDB repository

• Collaborate with business and organizational units as needed in support of IT Asset Management functions:

• End Users (educating on compliance)

• Budget Managers (redeployment as a choice)

• IT Service Departments (providing information on warranties)

• Finance (invoice reconciliation, updates for fixed asset inventories)

• Participate in the 12 Key Process Areas (KPAs) of IT Asset Management

• Acquisition Management

• Asset Identification

• Compliance Management

• Communication and Education Management

• Disposal Management

• Documentation Management

• Financial Management

• Legislation Management

• Policy Management

• Program Management

• Project Management

• Vendor Management

• Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information

• Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement

• Analytical decision making

• Influential communication

• Business focused delivery

• Inspiring accountability

• Continuous improvement mindset

• Leading people & teams (for people manager)

• Cross-boundary collaboration

• Managing change

• Design Excellence

• Planning & prioritizing work

• Developing capability (for people manager)

• Project management QUALIFICATIONS: Required Qualifications:Minimal education & experience, essential skills & abilities and required license/certification to perform this job. Formal Education & Certification

• University degree or college diploma in the field of Management or similar discipline Knowledge & Experience

• Minimum 2 years' experience in IT asset management, procurement, or related function.

• Working knowledge of software licensing agreements, enterprise agreements, or corporate licensing programs, for software vendors, such as Microsoft, Adobe, or Autodesk.

• Strong familiarity and technical knowledge of asset management software and/or inventory-tracking systems, such as SNOW, ServiceNow or similar tool.

• Solid working knowledge of current IT technologies, including Microsoft Azure, ServiceNow, PC and/or Server Operating Systems, etc.

• General knowledge of accounting, finance, marketing, and logistics terms and concepts

• Strong data analysis skills and experience working in data management tools such as Microsoft Excel, PowerBi, or similar tool.Preferred Qualifications: Additional preferences for a specific position. Formal Education & Certification

• Certified Software Management Professional and/or Certified Hardware Asset Management Professional through IBSMA, SIIA, IAITAM, or BSA Personal Attributes

• Ability to work with vendors, suppliers, and contractors who provide a broad spectrum of products and services

• Strong budgeting, inventory, and cost-management skills

• Experience working both independently and in a team-oriented, collaborative environment

• Can adapt to shifting priorities, product demands, and purchasing timelines through analytics

• Persuasive, encouraging, and diplomatic

• Ability to elicit cooperation from a wide variety of sources

• Strong written and oral communication skills

• Strong interpersonal skills

• Strong attention to detail

• Adept at conducting research into product and service related issues

• Must be able to learn, understand, and apply new technologies

• Excellent customer service skills

• Ability to prioritize and execute tasks in a high-pressure environment

• Ability to comprehend, interpret, and comply with company policies and procedures

DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.

Xylem does not provide visa sponsorship for this position

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: This role provides technical support to the organization's internal users of computer applications, hardware, and network systems (e.g., PCs, servers, cloud services); deploys endpoint hardware and software products and services; answers questions regarding system procedures, online transactions, and systems status; collaborates with other teams within IT to restore service and identify problems; and maintains a troubleshooting tracking log ensuring timely resolution of problems. A key focus is on relationship building and developing a holistic understanding of site operations to enhance IT service delivery.

CORE RESPONSIBILITIES:

• Monitor and Assist: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects.

• Documentation: Prepare timely documentation of issue resolution in accordance with knowledge management practices.

• Deploy and Manage Hardware: Deploy computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune) and Apple Business Manager.

• Connectivity: Ensure connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices.

• User Account Management: Manage end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance.

• Troubleshooting: Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems with computers, input/output fleet, voice, and video equipment. Escalate incidents as necessary.

• Performance Analysis: Analyze the performance of supported devices, identify, and report common issues to the appropriate support groups.

• Collaborative Upgrades: Work with business partners and other IT support teams to schedule and perform software and hardware improvements, upgrades, reconfigurations, and/or purchases.

• End-User Support: Provide IT services for end users, including visitors within the assigned region.

• Security: Assist with resolving security-related issues, ensuring the integrity and security of enterprise data on host computers and during data transfer in accordance with business needs and industry best practices.

• Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team.

• Project Coordination: Coordinate the implementation of desktop and server systems with other infrastructure and applications teams utilizing industry best practices to meet corporate objectives.

• Asset Management: Practice network asset management as per documented processes.

• Support Development Teams: Support application development teams throughout project lifecycles.

• Additional Duties: Perform other duties and special projects as assigned by the team lead.

QUALIFICATIONS:

• Education & Experience: Bachelor's Degree in MIS, Computer Science, or relevant concentration preferred, with 2-3 years of experience; or 3 to 4 years of relevant and equivalent business or IT experience.

• Certifications: ITIL knowledge preferred, certification a plus. A+, Network+, Microsoft, Cisco, or other relevant technical certifications are also advantageous.

• Technical Knowledge: Working technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system.

• Troubleshooting Skills: Hands-on software and hardware troubleshooting experience.

• Data Privacy: Knowledge of applicable data privacy practices and laws.

• Team Collaboration: Experience working within a team-oriented, collaborative environment.

• Decision Making: Makes evidence-based decisions using all available relevant data, understanding when to seek guidance.

• Business Focus: Continuously learns how the business operates and applies this understanding to improve service delivery.

• Continuous Improvement: Asks questions and takes actions to improve tasks or processes within his/her own scope of work.

• Collaboration: Collaborates effectively across functional, business, geographic, and cultural boundaries.

• Communication: Ensures written and oral communications are simple, clear, and audience-appropriate.

• Accountability: Takes responsibility for actions, results, and learning, demonstrating drive and self-motivation.

• Change Management: Supports and implements change within his/her area of work, engaging peers and stakeholders.

• Planning & Prioritizing: Leverages processes and systems to prioritize work that yields the most business value, remaining agile to adapt to changing circumstances.

DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.

Xylem does not provide visa sponsorship for this position

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Core Responsibilities:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• . Create and maintain safe working environment and culture within the organization

• . Take care of company property

• . Demonstrates high impact culture through innovation, accountability and empowerment

• . Must be able to function in a team environment

• . Willingness to learn

• . Usually works with direct supervision but can work independently if needed

Travel Requirements:

• . Travel required

• . 20%-80% travel depending on division & location (overnight stays, away from home). Project durations.

Qualifications:

Education Requirements

• . HS diploma or equivalent

Experience Requirements:

• . Ability to pass background check & pre-employment drug screen

• . Clean driving record

• . Construction background highly preferred

• . 3 to 7 years of technical work experience

Skill Requirements:

• Electrical, mechanical, diesel fusion exp depending on business unit

• . Lead by example

• . Work without direct supervision

• . Technically sound

• . Experience with Microsoft Office including smart devices

• . Must have customer service experience

• . Demonstrates critical thinking and troubleshooting ability

• . Synthesizes technical information and communicates it clearly

• . Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

Salary range:

$62,000.00 - $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: Xylem seeks to hire an EHS Clearing House Manager to be based in Bridgeport, New Jersey, Pittsburgh, PA, Houston, TX, or Charlotte, NC . This position will manage the Water Solution Services (WSS) Contractor Safety program internally and external contractor safety validations, prequalification and risk assessments from suppliers, clients, and vendors, i.e. Avetta, ISNetworld., etc.

Your role will include the assessment, monitoring, and reporting of vendor compliance status and performance in addition to collaborating with various internal teams and suppliers to maintain compliance, enhance suppliers and vendor relationships, and streamline processes. You will also assist with the development, implementation and monitoring of environmental, safety and health policies and procedures and best practices, particularly related to product manufacturing, transportation and services for rental and sales of industrial pumps and related equipment at branch offices located across the United States and Canada .

Essential Duties/Principal Responsibilities :

• Drive and expect zero injuries as an acceptable safety culture as a KPI.

• Drive and expect zero environmental NOVs as a KPI

• Assist Branch Managers and EHS Managers with driving EHS accountability with suppliers and contractors

• Assist the EHS&S Manager with exceeding sustainability goals as a KPI.

Vendor Compliance Management:

• Oversee the registration and onboarding of vendors in the Contractor Safety system, i.e. Avetta, ISNetWorld , etc.

• Ensure that all vendors comply with our company's policies and legal and regulatory requirements.

• Conduct regular audits, pre and post-construction assessments of vendor compliance.

• Manage vendor risk assessments and due diligence processes.

Data Management and Reporting:

• Create and maintain an accurate database for records of supplier/vendor compliance

• Generate regular reports on supplier/vendor compliance status and any issues identified.

• Provide actionable insights to improve vendor performance and compliance.

Clearing House Management :

• Manage the contractor pre-qualification process through the safety clearing house system.

• Ensure all required safety documentation, certifications, training, and insurance are up-to-date and maintained in the contractor database.

• Review contractor safety performance and historical safety data to assess risk and approve/reject contractor eligibility.

Stakeholder Engagement:

• Serve as the primary contact for supplier/vendor regarding compliance queries and issues.

• Collaborate with internal teams (such as procurement, legal, and operations) to ensure alignment of compliance standards.

• Develop and maintain strong relationships with suppliers/vendors enhancing compliance and performance.

Training and Development:

• Develop and deliver training programs for suppliers/vendors on compliance standards and procedures.

• Keep updated with industry trends, regulatory changes, and best practices in vendor compliance.

Continuous Improvement:

• Continuously evaluate and improve the suppliers/vendors' compliance processes.

• Implement new tools and technologies for efficient management of suppliers/vendors compliance.

• Work closely with internal stakeholders to understand compliance requirements and integrate them into daily practices.

• Facilitate communication between our company and suppliers/vendors to ensure a clear understanding of compliance standards and requirements.

• Monitor and report on supplier performance metrics, ensuring adherence to contractual agreements and compliance standards.

• Train and support team members on the effective use of the Contractor Safety system.

• Manage contractor safety program.

• Ability to travel ~10 to 25% across regions as some travel will require 1 to 3 days with overnight stays.

Non-Essential Functions

• Participate in the Xylem Corporate EHS&S Audit Program to support ongoing compliance and management system audits at various operations and locations throughout Xylem. Serve as an audit team member and/or audit team leader.

• Develop and analyze safety data and programs under the direction of the Director of EHS&S.

• Prepare detailed summaries that include results of risk assessments, test results, observations, identified safety concerns, and recommendations or solutions to resolve those concerns.

• Recommend ways to assist the company in creating safer and cleaner processes. Performance of varied duties as assigned.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's Degree in a related field preferred.

• 7 years experience working as a safety professional in a manufacturing and or construction environment.

• 7 years experience managing a Contractor Safety program and system.

• Extremely competent with the use of computers and Microsoft Word, PowerPoint, and Excel

• Strong knowledge of OSHA, EPA, and other applicable regulatory standards.

• Comfortable providing safety training, and presentations to contractors/suppliers and or large audiences.

• Expected travel: up to 25% (airplane or car) per month

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: Xylem seeks to hire an EHS Clearing House Manager to be based in Bridgeport, New Jersey, Pittsburgh, PA, Houston, TX, or Charlotte, NC . This position will manage the Water Solution Services (WSS) Contractor Safety program internally and external contractor safety validations, prequalification and risk assessments from suppliers, clients, and vendors, i.e. Avetta, ISNetworld., etc.

Your role will include the assessment, monitoring, and reporting of vendor compliance status and performance in addition to collaborating with various internal teams and suppliers to maintain compliance, enhance suppliers and vendor relationships, and streamline processes. You will also assist with the development, implementation and monitoring of environmental, safety and health policies and procedures and best practices, particularly related to product manufacturing, transportation and services for rental and sales of industrial pumps and related equipment at branch offices located across the United States and Canada .

Essential Duties/Principal Responsibilities :

• Drive and expect zero injuries as an acceptable safety culture as a KPI.

• Drive and expect zero environmental NOVs as a KPI

• Assist Branch Managers and EHS Managers with driving EHS accountability with suppliers and contractors

• Assist the EHS&S Manager with exceeding sustainability goals as a KPI.

Vendor Compliance Management:

• Oversee the registration and onboarding of vendors in the Contractor Safety system, i.e. Avetta, ISNetWorld , etc.

• Ensure that all vendors comply with our company's policies and legal and regulatory requirements.

• Conduct regular audits, pre and post-construction assessments of vendor compliance.

• Manage vendor risk assessments and due diligence processes.

Data Management and Reporting:

• Create and maintain an accurate database for records of supplier/vendor compliance

• Generate regular reports on supplier/vendor compliance status and any issues identified.

• Provide actionable insights to improve vendor performance and compliance.

Clearing House Management :

• Manage the contractor pre-qualification process through the safety clearing house system.

• Ensure all required safety documentation, certifications, training, and insurance are up-to-date and maintained in the contractor database.

• Review contractor safety performance and historical safety data to assess risk and approve/reject contractor eligibility.

Stakeholder Engagement:

• Serve as the primary contact for supplier/vendor regarding compliance queries and issues.

• Collaborate with internal teams (such as procurement, legal, and operations) to ensure alignment of compliance standards.

• Develop and maintain strong relationships with suppliers/vendors enhancing compliance and performance.

Training and Development:

• Develop and deliver training programs for suppliers/vendors on compliance standards and procedures.

• Keep updated with industry trends, regulatory changes, and best practices in vendor compliance.

Continuous Improvement:

• Continuously evaluate and improve the suppliers/vendors' compliance processes.

• Implement new tools and technologies for efficient management of suppliers/vendors compliance.

• Work closely with internal stakeholders to understand compliance requirements and integrate them into daily practices.

• Facilitate communication between our company and suppliers/vendors to ensure a clear understanding of compliance standards and requirements.

• Monitor and report on supplier performance metrics, ensuring adherence to contractual agreements and compliance standards.

• Train and support team members on the effective use of the Contractor Safety system.

• Manage contractor safety program.

• Ability to travel ~10 to 25% across regions as some travel will require 1 to 3 days with overnight stays.

Non-Essential Functions

• Participate in the Xylem Corporate EHS&S Audit Program to support ongoing compliance and management system audits at various operations and locations throughout Xylem. Serve as an audit team member and/or audit team leader.

• Develop and analyze safety data and programs under the direction of the Director of EHS&S.

• Prepare detailed summaries that include results of risk assessments, test results, observations, identified safety concerns, and recommendations or solutions to resolve those concerns.

• Recommend ways to assist the company in creating safer and cleaner processes. Performance of varied duties as assigned.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's Degree in a related field preferred.

• 7 years experience working as a safety professional in a manufacturing and or construction environment.

• 7 years experience managing a Contractor Safety program and system.

• Extremely competent with the use of computers and Microsoft Word, PowerPoint, and Excel

• Strong knowledge of OSHA, EPA, and other applicable regulatory standards.

• Comfortable providing safety training, and presentations to contractors/suppliers and or large audiences.

• Expected travel: up to 25% (airplane or car) per month

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: Xylem seeks to hire an EHS Clearing House Manager to be based in Bridgeport, New Jersey, Pittsburgh, PA, Houston, TX, or Charlotte, NC . This position will manage the Water Solution Services (WSS) Contractor Safety program internally and external contractor safety validations, prequalification and risk assessments from suppliers, clients, and vendors, i.e. Avetta, ISNetworld., etc.

Your role will include the assessment, monitoring, and reporting of vendor compliance status and performance in addition to collaborating with various internal teams and suppliers to maintain compliance, enhance suppliers and vendor relationships, and streamline processes. You will also assist with the development, implementation and monitoring of environmental, safety and health policies and procedures and best practices, particularly related to product manufacturing, transportation and services for rental and sales of industrial pumps and related equipment at branch offices located across the United States and Canada .

Essential Duties/Principal Responsibilities :

• Drive and expect zero injuries as an acceptable safety culture as a KPI.

• Drive and expect zero environmental NOVs as a KPI

• Assist Branch Managers and EHS Managers with driving EHS accountability with suppliers and contractors

• Assist the EHS&S Manager with exceeding sustainability goals as a KPI.

Vendor Compliance Management:

• Oversee the registration and onboarding of vendors in the Contractor Safety system, i.e. Avetta, ISNetWorld , etc.

• Ensure that all vendors comply with our company's policies and legal and regulatory requirements.

• Conduct regular audits, pre and post-construction assessments of vendor compliance.

• Manage vendor risk assessments and due diligence processes.

Data Management and Reporting:

• Create and maintain an accurate database for records of supplier/vendor compliance

• Generate regular reports on supplier/vendor compliance status and any issues identified.

• Provide actionable insights to improve vendor performance and compliance.

Clearing House Management :

• Manage the contractor pre-qualification process through the safety clearing house system.

• Ensure all required safety documentation, certifications, training, and insurance are up-to-date and maintained in the contractor database.

• Review contractor safety performance and historical safety data to assess risk and approve/reject contractor eligibility.

Stakeholder Engagement:

• Serve as the primary contact for supplier/vendor regarding compliance queries and issues.

• Collaborate with internal teams (such as procurement, legal, and operations) to ensure alignment of compliance standards.

• Develop and maintain strong relationships with suppliers/vendors enhancing compliance and performance.

Training and Development:

• Develop and deliver training programs for suppliers/vendors on compliance standards and procedures.

• Keep updated with industry trends, regulatory changes, and best practices in vendor compliance.

Continuous Improvement:

• Continuously evaluate and improve the suppliers/vendors' compliance processes.

• Implement new tools and technologies for efficient management of suppliers/vendors compliance.

• Work closely with internal stakeholders to understand compliance requirements and integrate them into daily practices.

• Facilitate communication between our company and suppliers/vendors to ensure a clear understanding of compliance standards and requirements.

• Monitor and report on supplier performance metrics, ensuring adherence to contractual agreements and compliance standards.

• Train and support team members on the effective use of the Contractor Safety system.

• Manage contractor safety program.

• Ability to travel ~10 to 25% across regions as some travel will require 1 to 3 days with overnight stays.

Non-Essential Functions

• Participate in the Xylem Corporate EHS&S Audit Program to support ongoing compliance and management system audits at various operations and locations throughout Xylem. Serve as an audit team member and/or audit team leader.

• Develop and analyze safety data and programs under the direction of the Director of EHS&S.

• Prepare detailed summaries that include results of risk assessments, test results, observations, identified safety concerns, and recommendations or solutions to resolve those concerns.

• Recommend ways to assist the company in creating safer and cleaner processes. Performance of varied duties as assigned.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's Degree in a related field preferred.

• 7 years experience working as a safety professional in a manufacturing and or construction environment.

• 7 years experience managing a Contractor Safety program and system.

• Extremely competent with the use of computers and Microsoft Word, PowerPoint, and Excel

• Strong knowledge of OSHA, EPA, and other applicable regulatory standards.

• Comfortable providing safety training, and presentations to contractors/suppliers and or large audiences.

• Expected travel: up to 25% (airplane or car) per month

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role:

Xylem seeks to hire a HR/Payroll Administrative Coordinator for our Morton Grove Office. The HR/Payroll Administrative Coordinator is responsible for all transactional input, reporting and systems related tactical support for employees and the Human Resources function. This position responds to employee inquiries and requests, identifies issues and escalates as needed. In addition, this position is responsible for performing the duties and responsibilities with minimal supervision and instruction at a high degree of accuracy with superior customer service.

Essential Functions:

• Completes Human Resources transactional functions for employees in regards to pre-employment, on-boarding, terminations, promotions, transfers, and others, utilizing various systems and according to established process and Identify incorrect data and work to resolve.

• Respond to employee questions received through inbound calls, visits or emails; refer to provider and/or research questions and follow-up with the requestor as appropriate using procedures, policies, knowledgebase and other reference materials to assist in answering inquiries

• Escalate employee inquiries or systems issues to appropriate external or internal subject matter experts when specific in-depth functional knowledge

• Maintain positive and cooperative communications and collaboration with all levels of employees, contractors, and vendor

• Reviews all new hire orientation information and assures all employee information is entered into the payroll system accurately and all new hire forms submitted within timeframe required. Maintains records as needed associated with hiring and the orientation process.

• Assist with the administration of employee benefits plans by responding to employees inquires in a timely manner.

• Maintains system electronically and creates & maintains required paper and electronic documentation for inclusion in employee files.

• Benefit Programs - Process requests for payments/awards for programs such as, recognition and tuition assistance. Ensure all requests have the required level of approvals and resolve issues where needed.

• Provide administrative support for the following (May be Business Unit Specific):

• Process all prevailing wage transactions.

• Provides documentation to support audit requests

• Submits IT requests as needed

• Handles special projects/assignments as needed -i.e. Watermark Events, Town Hall Meetings, etc...

Minimum Qualifications:

• Bachelor's degree. New graduate with an internship in HR will be considered.

• Highly proficient with MS Office Products

• Advanced computer and data management skills

• Proficient with Human Resources Information Systems

• Familiarity with company Human Resources policies and procedures

• Must be able to multi-task in a high demand environment

• Ability to maintain a high level of confidentiality

Preferred Qualifications:

• Workday HRIS is strongly preferred

Salary range:

$45,500.00 - $72,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES: To perform the job successful, an individual must be able to perform each essential duty satisfactorily.

• Technical Support

• Lead a team of data support professional to provide technical support for Xylem's data & analytics systems.

• Support resolution of data access, quality, or system performance issues.

• Point of contact for communication and troubleshooting of data related incidents.

• Service & Incident Request Management

• Lead monitoring and communication of response to incidents related to data outages, performance degradation, data quality and or data integrity issues.

• Manage escalation processes to ensure critical data issues are addressed properly.

• Define key metrics and SLA's for support and incident response times and ensure requests are committed within agreed upon resolution times by leadership and business stakeholders.

• Manage P1, P2, and P3 incident response procedures , ensuring appropriate prioritization, timely resolution, and clear communication with stakeholders.

• P1 (Critical) : Lead rapid response for system outages or critical failures impacting business operations, coordinating cross-functional teams and ensuring immediate escalation to senior management.

• P2 (High Priority) : Address significant performance issues or partial outages, maintaining clear communication with affected stakeholders and providing updates on resolution timelines.

• P3 (Moderate Priority) : Handle less urgent issues such as minor system bugs or performance optimizations, ensuring resolution within agreed timelines.

• Maintenance of Data Systems

• Ensure maintenance schedules and tasks (updates, patches, backups) are committed based on Vendor recommendations.

• Lead active monitoring of data systems to ensure uptime and availability to address potential performance issues before they are escalated.

• Collaboration with Business and IT Data Teams.

• Working closely with IT and data support operations teams to align on infrastructure, security, and data management best practices.

• Collaborating with data engineers, analysts, and developers to address system improvements and user requests.

• Coordinating efforts to maintain data integrity and prevent quality or corruption issues.

• Training & Documentation

• Developing training programs and materials to help users understand how to access and use data systems effectively.

• Creating and maintaining documentation related to data support processes, workflows, and common troubleshooting steps.

• Access Management

• Managing user access rights and permissions to ensure that data systems are secure and that users have appropriate levels of access.

• Implementing protocols to ensure data is accessed only by authorized users, while complying with security standards.

• Monitoring & Alerting

• Implement and maintain monitoring systems that alert the team when there are potential issues with data systems (e.g., server downtime, performance degradation).

• Ensure proactively monitoring to catch issues early and minimize their impact on business operations.

• Continuous Improvement

• Identify opportunities to improve data support workflows and enhance the user experience.

• Work with data operations teams to streamline processes and introduce automation where feasible.

• Team Development

• Provide coaching, mentorship, and professional development opportunities for the data support team.

• Establish and maintain documentation and training materials for both technical teams and end users.

QUALIFICATIONS:

• Educational Background

• Bachelor's Degree in one of the relevant fields of Computer Science, Information Technology, Data Science, Data Analytics, Management Information Systems (MIS)

• Technical Skills

• Strong experience with BI platforms such as Power BI , Tableau , and Qlik for reporting and data visualization.

• Proficiency in data integration platforms like SQL Server Integration Services (SSIS) and Azure Data Factory .

• Expertise in data warehouse technologies like Databricks , SAP BW/DW , or similar.

• Proficiency with databases (SQL, NoSQL), data warehouses, and ETL (Extract, Transform, Load) tools.

• Familiarity with reporting and analytics platforms (e.g., Power BI, Tableau, or similar tools).

• Experience with database technologies such as SQL Server, Oracle, MySQL, or cloud-based databases (e.g., AWS Redshift, Google BigQuery).

• Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud for data management.

• Understanding of data security practices, data governance, and privacy regulations (e.g., GDPR, CCPA).

• Experience with system monitoring tools (e.g., Datadog, Splunk, Nagios) for proactive issue detection and alerting.

• Strong experience with P1, P2, and P3 incident management procedures:

• Ability to assess the severity of incidents, prioritize appropriately, and manage escalations.

• Proven experience in maintaining clear and proactive communication with stakeholders throughout the incident lifecycle.

• Expertise in coordinating cross-functional teams for rapid resolution of P1 and P2 incidents.

• Familiarity with ITIL frameworks or similar incident management methodologies is a plus.

• Experience Requirements

• 5-8 years of experience in a data-related role, with at least a portion of that time spent in data operations, data support, or technical support roles.

• Experience managing a team of support staff, data engineers, or IT professionals is highly valued.

• Experience handling critical incidents, resolving escalations, and managing service-level agreements (SLAs) in a fast-paced environment.

• Experience working cross-functionally with data engineering, IT, business analysts, and other teams.

Soft Skills

• Strong troubleshooting skills to quickly identify and resolve data system issues.

• Excellent verbal and written communication skills, particularly for explaining technical issues to non-technical stakeholders and managing cross-department collaboration.

• Ability to lead a team, coach staff, and manage multiple support requests or projects simultaneously.

• A focus on user satisfaction and a proactive approach to preventing issues.

• Ability to work in a dynamic environment where business requirements and systems may change frequently.

Certifications (Optional but Beneficial) Data Management Certifications :

• Certified Data Management Professional (CDMP)

• Data Governance and Stewardship Professional (DGSP)

Cloud Certifications (if working in cloud environments):

• AWS Certified Solutions Architect

• Microsoft Certified: Azure Data Engineer Associate

IT Support Certifications :

• ITIL (Information Technology Infrastructure Library) certification for service management

• CompTIA A+ or similar technical support certifications

Database Certifications (optional but helpful):

• Microsoft Certified: Azure Database Administrator Associate

• Oracle Database Administration certifications

Knowledge of IT and Data Support Best Practices

• Familiarity with ITIL Framework or other service management best practices is often desired.

• Understanding of data governance and the importance of maintaining data accuracy, security, and compliance.

Experience with Automation and Optimization

• Experience with or knowledge of automating data support processes to improve efficiency and reduce downtime.

• Familiarity with scripting languages (e.g., Python, Bash) for automating system monitoring or data pipeline processes can be an advantage.

Project Management Skills

• Experience managing data support projects, tracking key performance indicators (KPIs), and ensuring successful delivery of support services.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE:

The driving force behind our business growth is a skilled and dedicated project management team. We're searching for a qualified project manager to help us maintain our position as an industry leader. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels.

CORE RESPONSIBILITIES:

• Set and maintain project schedule(s) while interacting with internal customers (engineering, design, validation, manufacturing, factory service, quality assurance), as well as the end user (customer)

• Function as primary, external customer contact on assigned projects, with focus on exemplary customer service.

• Monitor and maintain a project budget for each project managed including labor and materials, such that forecasted margins are maintained or improved upon.

• Provide regular, periodic project status updates, relative to milestone completion, risk/opportunity potential, as well as cost & revenue forecasting.

• Work closely with other departments (Engineering, Design, Manufacturing, QA, Materials, Finance, Installation, Shipping and Field Service) and other Divisions, as required to ensure successful project execution.

• Manage the procurement of equipment and material necessary to execute the project.

• Must be able to lead the coordination of internal & external resources for project execution.

• Manage projects per agreed-to contract terms & conditions to ensure adherence by all parties, both internal and external, including issuance of NCCs, change orders, and customer invoices.

QUALIFICATIONS

• Associates degree or Bachelor's degree (preferred) in Mechanical, Electrical, Civil, or Chemical Engineer. Commensurate experience in the water purification industry is acceptable.

• 4+ years Project Management experience in the water purification or construction industries preferred. Water purification system startup experience is a plus but not required. Familiarity with SAP Business Operating System (ERP) is preferred. Proficient in Microsoft Office and MS Project Software

• Excellent verbal, written, and interpersonal skills.

• Travel: 10 to 15% primarily within the United States

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Build and maintain business knowledge for your areas of responsibility, including organizational

strategy, competitive strengths, industry dynamics, and profit levers, customers and competitors,

as well as how the business' focus fits into the overall strategy.

- Successfully deliver the segment and HR strategies.

- Serve as key, trusted advisor to leadership on business direction, particularly related to people

aspects of the business. Influence senior team to make optimal decisions with an eye toward

people performance, development and retention.

- Demonstrate thorough understanding of business strategies, competitive landscape and current,

anticipated and potential future business challenges. Collaboratively create solutions from a

holistic HR systems and process thinking perspective within a relevant business context.

- Guide business leaders in identifying, prioritizing and building current and future talent strategies,

pipelines, behaviors, structures and processes, supported by data and analysis.

- Lead identification and development of talent through organizational planning activities. Lead

process to evaluate and promote talent to provide optimal resources to meet current and future

business needs.

- Partner with Talent Management COE to help guide organizational development activities to

provide for succession planning for leadership and management positions and other key positions.

- Guide organizational change through application of extensive knowledge related to the business

and industry trends, relationship development and partnership skills, key internal company

processes, as well as Human Resources experience.

Requirements

Bachelor's degree in Human Resources, Business Management or related field required;

Master's degree preferred

- 3-5 years' experience of increasing responsibility as a Human Resources Generalist preferred

- Able to achieve results and to manage multiple conflicting / changing priorities

- Demonstrated ability to work collaboratively across divisions, functions and levels and with a

remote employee population

- Ability to be a proactive and innovative change agent with a strong sense of urgency to drive

results

- Working knowledge of Human Resources related laws & regulations

- A proven ability to establish credibility at all levels within the organization

- Strong analytical, diagnostic and problem-solving skills to effectively resolve problems or issues

using sound judgment

- Ability to identify and handle priority and/or sensitive issues with discretion, and a commitment

to confidentiality

- Travel up to 25% may be required

Salary range:

$70,500.00 - $126,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem

Job Description

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring a Sr. Field Service Technician!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !

THE ROLE : The Sr. Field Service Technician will be responsible for the safe, accurate and professional operation of the crew, provide direction to the Operators, in charge of field operation and is responsible for all of the equipment. The Sr. Field Service Technician executes valve and hydrant operations and maintenance in the field as well as data collection activities. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Understand and follow all operating procedures.

• Understand water system dynamics.

• Be able to escalate in a timely manner when needed.

• Ensure all data is collected completely and accurately.

• Understand the details of the valve and hydrant data being collected.

• Daily download of data on GPS device

• Participate in quality assurance activities.

• Responsible for all activities and operations of the Crew

• Responsible for tracking daily production and timekeeping of the crew.

• Maintain a clean and safe work environment. This includes performing duties in maintaining compliance with any/all federal, state and local laws, regulations and requirements.

• Must be able to work effectively as part of a team.

• Communicate timely updates to management, co-workers, and customers to ensure timely and successful completion of job responsibilities.

• Identifies and resolves problems in a timely manner, Works well in group problem-solving situations.

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Traffic and personnel safety.

• Ensure the crew follow all procedures.

• Confined space safety

• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Minimum of 4 years' experience

• Experience in valve turning preferred.

• Water distribution knowledge

• Must have a valid driver's license and DOT Medical Card

• Ability to understand, read, and write English.

• Ability to perform basic math skills.

• Availability to work overtime, any shift, weekends and holidays if needed.

• Excellent verbal/written communication skills

• Knowledge and experience with Microsoft Office

Preferred Qualifications:

• Strives to continuously build knowledge and skills.

• Exhibits objectivity and openness to others' views.

• Completes work in a timely manner.

DAY IN THE LIFE :

Physical Demands:

• Be able to stand on feet for a prolonged amount of time.

• May need to bend, lift, carry, and stretch to perform duties.

• Continually required to use hands and fingers and reach with arms.

• Frequently required to lift up to 50 lbs.

Work Environment:

• Exposed to outdoor weather conditions (heat, cold, rain).

• Travel up to 75%

SALARY :

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! (http://www.xylem.com/) Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Salary range:

$64,500.00 - $103,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Detail

• Company:
  Xylem