Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
THE ROLE: The IT Asset Specialist is to help maintain the technology solutions used to manage company hardware and software assets. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts and license agreements. The individual will help implement and maintain procedures for tracking company assets to oversee quality control throughout their lifecycles while managing the 12 Key Process Areas for ITAM.
CORE RESPONSIBILITIES:
Maintain the global IT asset inventory
Execute and maintain processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement
Increase accountability of hardware and software ownership to ensure compliance across the company
Identify opportunities to enhance the overall lifecycle management processes for IT assets
Perform audit & compliance risk reduction efforts through standardization, documentation, and loss detection
Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts
Ensure tracking and updates of all software and hardware serial numbers or identification tags into a configuration management system (CMS), and ensure information is up-to-date, accurate, and auditable
Ensure that inventory and usage monitoring of all IT assets records all findings, and changes of physical location
Generate, distribute, and review relevant management reports
Maintain integrity of CMDB to include verification, data management and allocation
Investigate and resolve exceptions and accuracy issues of the CMDB repository
Collaborate with business and organizational units as needed in support of IT Asset Management functions:
End Users (educating on compliance)
Budget Managers (redeployment as a choice)
IT Service Departments (providing information on warranties)
Finance (invoice reconciliation, updates for fixed asset inventories)
Participate in the 12 Key Process Areas (KPAs) of IT Asset Management
Acquisition Management
Asset Identification
Compliance Management
Communication and Education Management
Disposal Management
Documentation Management
Financial Management
Legislation Management
Policy Management
Program Management
Project Management
Vendor Management
Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information
Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement
Analytical decision making
Influential communication
Business focused delivery
Inspiring accountability
Continuous improvement mindset
Leading people & teams (for people manager)
Cross-boundary collaboration
Managing change
Design Excellence
Planning & prioritizing work
Developing capability (for people manager)
Project management QUALIFICATIONS: Required Qualifications:Minimal education & experience, essential skills & abilities and required license/certification to perform this job. Formal Education & Certification
University degree or college diploma in the field of Management or similar discipline Knowledge & Experience
Minimum 2 years' experience in IT asset management, procurement, or related function.
Working knowledge of software licensing agreements, enterprise agreements, or corporate licensing programs, for software vendors, such as Microsoft, Adobe, or Autodesk.
Strong familiarity and technical knowledge of asset management software and/or inventory-tracking systems, such as SNOW, ServiceNow or similar tool.
Solid working knowledge of current IT technologies, including Microsoft Azure, ServiceNow, PC and/or Server Operating Systems, etc.
General knowledge of accounting, finance, marketing, and logistics terms and concepts
Strong data analysis skills and experience working in data management tools such as Microsoft Excel, PowerBi, or similar tool.Preferred Qualifications: Additional preferences for a specific position. Formal Education & Certification
Certified Software Management Professional and/or Certified Hardware Asset Management Professional through IBSMA, SIIA, IAITAM, or BSA Personal Attributes
Ability to work with vendors, suppliers, and contractors who provide a broad spectrum of products and services
Strong budgeting, inventory, and cost-management skills
Experience working both independently and in a team-oriented, collaborative environment
Can adapt to shifting priorities, product demands, and purchasing timelines through analytics
Persuasive, encouraging, and diplomatic
Ability to elicit cooperation from a wide variety of sources
Strong written and oral communication skills
Strong interpersonal skills
Strong attention to detail
Adept at conducting research into product and service related issues
Must be able to learn, understand, and apply new technologies
Excellent customer service skills
Ability to prioritize and execute tasks in a high-pressure environment
Ability to comprehend, interpret, and comply with company policies and procedures
DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.
Xylem does not provide visa sponsorship for this position
Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.
Salary range:
$62,000.00 - $99,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
