Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
What You Will Do:
Support internal and external customers with engine quotes, orders, deliveries and billing documents
Analyze information to provide a recommendation for SAP ECC enhancements
Document and communicate business issues to a technical team so issues may be routinely identified and resolved.
Provide functional configuration, maintenance, and support for Customer Solution Quoter (Dealer Ordering tool), Sales and Distribution (SD), Design to Order (DTO), and OMP interfaces to legacy systems.
Consult with technical team on the design for system break/fix and enhancements
Document and maintain business process documentation for unique ordering scenarios
Reduce work-around processes to simplify quote to invoice process.
What You Have:
Advanced analytical skills; ability to adapt to multiple cultures and countries; strong influencing skills;
Advanced Communication skills: ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences;
Ability to simultaneously work on multiple projects of different sizes and Projects leadership.
Extensive working knowledge of ordering systems (preferably related to Caterpillar Energy & Transportation products, but can include machines, parts or other ordering systems)
Understanding of Pricing procedures
Understanding of Data Steward and Governance
Experience with Lean principles and practices
Experience with tools like Power BI, DevOps or ServiceNow
Understanding of the Caterpillar organization, products, policies, and procedures.
Bachelor's Degree preferred.
Advanced experience in roles related to sales, marketing, information technology or business development that include, but not limited to: Order Management, Experience designing, leading business processes or Project Management
Extensive experience with SAP
Native/Advanced English
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Additional Info :
The primary locations for this position are: Mossville, IL
This position may require 5% travel.
Sponsorship is not available.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
