Job Title: Interactive Teller
Job Type: Part-time
Location: Virginia Beach, Virginia
At Chartway, helping our members achieve their dreams is our business. Through living Chartway's vision, mission, and values, our employees serve our communities to make their lives more affordable. Whether you want to work in leadership or you're just getting started, we invite you to join our team.
The Interactive Teller is responsible for accurately assisting members with their financial transactions on share and loan accounts as requested and providing information to members regarding membership, new accounts, loans, and all other services of the Credit Union. Reports to the Branch Support Manager.
Qualifications include a High school education or equivalent GED, and approximately one year of cash handling and customer service experience. This position will be responsible and accountable for delivering an exceptional member experience through ITM technology. The experience will include accurate and efficient transaction processing and friendly and professional service delivery. Must have the ability to consistently follow check processing protocols and make accurate, independent decisions on items presented. The successful candidate will be an engaging and effective communicator, primarily through the ITM technology, that is able to work in a fast paced environment with high traffic volume. Must have the ability to make quick decisions that will protect the Credit Union from potential losses, and be able to assess risk and make sound decisions or exceptions. Must have the ability to respond, establish and maintain control when handling challenging interactions while simultaneously representing Chartway with the highest degree of professionalism.
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
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