Job Description:
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is currently seeking a Quality Assurance Manager to join our Quality Assurance team! This position is responsible for metrics, tracking and reporting, ensuring that processes are followed, and deadlines met, and implementing strategies in support of meeting company-wide goals.
Responsibilities:
Responsible for maintaining accurate records of defective product. Completing persistent follow ups with the Suppliers to ensure they are working quickly to resolve the product defect issues.
Obtaining replacement parts to suppliers to resolve product defect issues prior to them occurring.
Working with the warehouse team to reduce unavailable product.
Ensure associates leading activity within their assigned area are knowledgeable with regards to the requirements of the Quality Management.
Responsible for handling data regarding consolidated quality metrics.
Participate in quality audits as needed.
Responsible for inventory accuracy and reconciliation
Maintains the configuration and product file for the facility
Requirements:
2+ years management experience coordinating a team of 3 or more
ISO90000 implementation experience is required
Proficient in Microsoft applications including strong Excel skills
Prior experience writing SOPs, processes and procedures
Previous experience with report writing, analytics and crafting power point presentations
Strong working knowledge of Order Manager
Analytical, quick problem-solving skills
Data entry experience
Ability to optimally communicate with vendors via email whose primary language is not English
Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
-
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
