International Car Wash Group (CWG) is the world's largest local car wash conglomerate - with over 150 sites in the US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.
The ICWG Family is hiring customer service fanatics!
People person? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. ICWG offers every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.
Purpose of Job:
Manages and leads a team and directly supports sites that provides great facilities capable of meeting or exceeding each customer's expectations
Skills and Requirements
HS diploma or equivalent required; Bachelor's Degree or above preferred
Ability to travel 50%
Ability to manage multiple activities within strict deadlines
Ability to work transparently
The ability to work both autonomously and as part of a team
Ability to work in a fast paced, ever changing environment and effectively execute multiple priorities
Competency and Personal Attributes
Demonstrated proficiency in Microsoft Office suite of tools
Excellent written and verbal communication skills
Strong interpersonal and relationship building skills
Action-oriented
Able to deal with ambiguity
Strong problem-solving capability/attention to detail
*Must be 16 years or older to apply
Supervise and lead all maintenance processes and operations for a remote based field technician team utilizing maintenance management platform
Provides coaching and development opportunities to subordinates to grow in the organization
Maintains adequate staffing levels for tech team within area
Perform machine/site repairs as needed in a timely way on assigned sites
Regularly reports to RMM on team and tech performance providing information
Minimizes downtime due to equipment failure or site issues
Ensures team completes all repairs in a timely way deploying or redirecting techs as appropriate
Approves work requests and assigns to techs
Ensures parts program is executed as designed and parts available for timely repairs
Audits tech vehicles for proper stock and upkeep
Track expenses and ensure budget targets are met
Identify and recommend capital improvements to sites and equipment
Conduct regular inspections of facilities to detect and resolve problems
Plan and manage all repair and installation activities
Ensures team adheres to the safety policies and procedures
Evaluates repair cost estimates and provide recommendations
Document and prepare progress reports for performance vs budget and productivity team
Key Relationships
Cross functional leadership within department, specifically Integration team
Leadership in key functional areas: Operations, Construction, IT, HR, Finance
External vendor partner relationships
#li-dg1 #hybrid
Requisition ID: 2022-22965
External Company URL: https://careers-icwg.icims.com
Street: 603 Santa Fe Dr
