As a Sonic General Manager you will be managing the operations of the drive-in. You will also be involved in training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The essential job duties are listed below:
Manages, trains, monitors and coaches crew members, carhops and skating carhops
Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels
Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required
Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at Sonic
Sonic and its independent franchise owners are Equal Opportunity Employers.
Employer : Star Foods, Inc.
