Overview
To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ETS group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ETS group's functions, projects and activities.
Responsibilities
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Interpret results of analysis; present recommendations, including alternatives and implications
Collaborate with other business units to analyze and improve processing procedures and resolve problems
Analyze changes in policies, procedures and products; determine the impact on the group functions
Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Ensure compliance with Navy Federal Credit Union ETS standards and best practices
Performs other related duties as assigned
Qualifications
Experience in IT solution creation and delivery with increased business intelligence
Experience working and participating in cross-functional, multi-dimensional teams and projects
Ability to work independently and in a team environment
Exposure to translating business requirements into technical solutions
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective skill communicating with all levels within an organization
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Effective skill analyzing and organizing problems or work processes for technical solutions
Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
Desired Qualifications
FinOps Certified Practitioner (Or a willingness to obtain)
Experience as a cloud technology financial analyst or similar
Experience with Cloudability or other cloud cost management tool (Azure cost management etc.)
Knowledge of Navy Federal's services, products and functions
Experience working in an IT environment
Knowledge of Navy Federal business processes and applications
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 19570
