Training and Process Manager-Production (Design and Construction)
The Bonaventure Production team consists of the Design, Construction and Materials groups within the company. The Training and Process Manager will help develop and document Standard Operation Procedures (SOP's) and supervise the organization's development, coordination and implementation of training and educational programs for all Production staff. The position reports directly to the SVP, Production.
Position requires a person with strong communication skills and outgoing personality. Candidate must be able to work individually and with various team members to develop SOP's and will be responsible for creating well thought out training material in SLAB, our training repository. Candidate must be well organized and be proactive in finding ways to improve upon current processes and understanding needs of an evolving company. Strong ability to deliver feedback, conduct data analyses and provide an effective flow of communication within and outside the Production team. Experience in a commercial construction environment or large manufacturing operation is preferred. Extensive experience with MS Office Suite including PowerPoint and the ability to create content videos, infographics and clear narrative in accordance with Bonaventure branding is required.
PRIMARY RESPONSIBILITIES
PROCESS
Continually help define, develop and improve core processes for the Production team by leveraging all knowledge resources.
Responsible for SLAB development to include policies/SOP's, information, diagrams, photos, videos, infographics and upload requirements on other platforms as needed.
Responsible for updating and verifying SLAB posts as needed when a process is refined or changed and disseminating that information.
TRAINING
Responsible for all necessary business unit specific training for Bonaventure Production new hires.
Developing an individual training program for each Production member in conjunction with input from leadership and managers as needed.
Responsible for coordination of training needs outsourced for monthly/quarterly meeting requirements, usually for the construction team.
Conducts training sessions and develops criteria for evaluating the effectiveness of training activities and reports to relevant leaders
Implements and manages a process to ensure that all training documentation, reports and data are completed and that materials are delivered according to set guidelines
Maintains and updates records of training activities, participant progress, and program effectiveness
Maintains and updates skills by researching new training, educational, and multimedia technologies
Helps to coordinate Production employee certificates, licenses, etc are maintained.
Coordinates with Safety Teams for ongoing third-party training designations and requirements for Construction Team.
SKILLS AND ABILITIES
Must exhibit initiative, decisiveness and creativity, along with self-motivation and the ability to assume responsibility and maintain strict confidentiality
Excellent listening skills and expertise in group facilitation along with strong leadership, analytical and mentoring skills. The ability to recognize and effectively address personnel issues in a fair and timely manner
Excellent written and verbal communication skills with the ability to focus and clarify concepts
Demonstrates problem solving and decision-making abilities with effective organizational and time management skills; the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision
Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change
Determines new trends through call observation/reporting and proposes methods of changing trends through training or other processes
Partners with PMs/Superintendent's/administrative staff to identify skill improvement opportunities and makes recommendations on how to solve for skills gaps
Comprehensive knowledge of the principles, methods, and techniques used in the development and delivery of training programs
Ability to adapt to the needs of diverse team
Strong computer skills. Proficiency in Word, Excel and PowerPoint required; Procore preferred.
Travel is required including overnight stays in locations.
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