Why USAA?
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
The Bank Fraud and Disputes teams work across multiple Bank Products to develop strategies that reduce the impact of fraudulent activity and the resulting impact to our members. This unique opportunity will enable the Compliance professional to collaborate with others across the bank business units, risk management, and the USAA Enterprise in the management and assessment of compliance risk.
We are looking for a dedicated Compliance manager to support - Fraud and Disputes Risk Oversight with the second line of defense. This role involves using quantitative and qualitative methods to assess risks and opportunities within the Fraud and Disputes spaces. The ideal candidate will have compliance risk management experience in a complex institution and/or a highly matrixed environment related to financial services.
Key qualifications for this position include:
Understanding of deposit account loss exposures and mitigation strategies.
Strong analytical, technical, and statistical skills.
Ability to synthesize/analyze diverse information, develop recommendations, and make decisions.
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3 years of experience supporting Fraud and/or Disputes department
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Anticipates and identifies future needs, opportunities and potential compliance solutions, and leads cross-functional teams through the problem resolution process.
Assesses results of data analyses, provides credible challenge and recommends innovative compliance solutions.
Develops, designs and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.
Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.
May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
Executes compliance risk management activities in accordance with enterprise compliance standards.
Serves as the technical expert regarding compliance laws and regulations and provides direction to others on complex issues.
What you have:
Bachelor's degree, 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
8 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.
Demonstrated experience working in a highly regulated environment.
Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.
Advanced knowledge of compliance laws, regulations and regulatory expectations
Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.
Demonstrated ability to communicate effectively at all levels of management
Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.
Knowledge of federal laws, rules, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; and UDAP/UDAAP.
General understanding of federal supervisory guidance, including but not limited to: letters, bulletins, manuals, handbooks, proposals, and statements from the Federal Reserve, OCC, and CFPB.
What sets you apart:
Risk management experience in a complex institution and or highly matrixed environment related to financial services
Understanding of deposit account loss exposures and mitigation strategies
Strong analytical, technical, and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.
Excellent verbal and written communication and social skills required with ability to present complex and critical issues to management.
Validated ability to evaluate the business climate, anticipate change and develop compensating strategies/vision.
Ability to provide Effective Challenge in a risk adverse environment
3 years of proven experience supporting Fraud and/or Disputes departments in a second line of defense role
Certified Regulatory Compliance Manager (CRCM)
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
