Supplemental Staffing Team Leader
Operations Business Shared Services - Supplemental Staffing
This position will be located in Birmingham, AL
WORK LOCATION & SCHEDULE
This position will be located at The Energy Center in Birmingham.
Hybrid work schedule (both in-office and telecommute); currently three (3) days in office (subject to adjustment)
SUMMARY OF POSITION
This position is responsible for onboarding, offboarding and all related issues pertaining to the supplemental labor workforce. The Supplemental Staffing Lead ensures the supplemental staffing process follows policies, contracts, standards, and procedures for Southern Company. Provide direct supervision, assign work, and provide performance management.
This position will be filled at an Exempt Level 6 or 7, based on the skills and qualifications of the successful candidate.
POSITION QUALIFICATIONS (Education, Experience, Knowledge, Skills)
Bachelor's degree preferred.
10+ years of experience in a human resources or business administration field, or equivalent experience preferred.
2+ years of Southern Company Performance Management experience preferred.
Proficient with Microsoft Office Programs required.
Experience and knowledge of company operating systems (COS) including the time keeping systems, purchasing systems, vendor management systems, etc.
Demonstrated ability to promote a team oriented, collaborative environment.
Highly knowledgeable of Southern Company policies and procedures.
Consistent implementation of Southern Company processes and procedures.
Analytical skills and the ability to solve complex issues logically and expeditiously.
POSITION RESPONSIBILITIES
Responsible for leading the department and setting the direction of the department.
Effectively interfacing and communicating with SoCo executive management regarding Supplemental Staffing.
Mentoring departmental members and ensuring that their Career Plans are fully investigated and developed.
Provide meaningful and thorough performance management.
Screening of potential Supplemental Workers to support onboarding requests.
Coordinating with Compliance and Human Resources as related to onboarding and off-boarding Supplemental Labor.
Continually track and monitor current billing rates to ensure consistency with the current market data and contractual rate sheets.
Support the generation of Supplemental Staffing labor invoices.
Review and reconcile Supplemental Staffing expense labor invoices.
Responsible for Supplemental Agency contract maintenance. This involves heavy interface with Supply Chain Management to ensure that purchase order and contracts are accurate, funded and active.
Lead in the generation of standard and ad-hoc departmental reports. Promptly respond to any questions/clarifications associated with these reports. Lead in the generation of additional analysis, as needed, to supplement reporting.
Resolves daily issues with Supplemental Staffing Agencies relative to Supplemental Workers and Supplemental Worker contracts.
Resolves daily issues and regularly communicates with Southern Company managers who utilize Supplemental Labor.
Coordinates end of assignment for Supplemental Workers.
Support ongoing organizational audits associated with Supplemental Staffing contracts.
Track purchase order spend. Identify when additional funds are required to be added to the purchase orders.
Responsible for leading ad-hoc and pre-planned meetings on all Supplemental Staffing related topics. These meetings are with SoCo management and Agency management.
Maintain and develop departmental desk-top-procedures and guidelines.
Responsible for leading efforts associated with knowledge transfer and cross-training.
Responsible for cultivating and maintaining relationships with Supplemental Staffing Agencies.
Responsible for ensuring Southern Company has the right Agency portfolio to meet future needs. This includes routinely meeting with business development contacts from potential future partners.
Responsible for managing complex and sensitive issues associated with Supplemental Staffing. Lead all discussions on these issues. Interface professionally and competently with Southern Company management and Agency management.
Be available to be address after-hours issues associated with Supplemental Staffing.
Support other related departmental and organizational duties, as assigned.
BEHAVIORAL ATTRIBUTES
Demonstrate behaviors consistent with Our Values: Safety First, Intentional Inclusion, Act with Integrity, Superior Performance.
Safety focus and a strong personal safety record.
BENEFITS
Competitive Pay
Excellent benefits package which includes:
Medical and dental coverage
Defined Pension/Cash Balance Benefit Plan
Performance-sharing plan
401(k) plan with a generous company match
Bonus opportunities
Tuition Reimbursement
*Please submit an updated resume with your application*
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 4653
Job Category: Human Resources
Job Schedule: Full time
Company: Southern Company Services
