Description
CTG is seeking to fill aMortgage Closing Disclosure Specialist openingfor our client in Cheektowaga, NY.
Location: Cheektowaga, NY
Job Type: Contract
Overview:
Liaison for the gathering of information for submission of loans for Closing Disclosure (CD) Issuance. Collaborate with applicable parties to meet target close date through time management of tasks and pipeline reporting. Ensure accuracy of data being submitted for CD Issuance: homeowners, taxes, fees, payoffs and applicable invoices for third party fees.
The Mortgage Closing Specialist will be responsible for Closing Disclosure preparation and issuance, pre-closing condition satisfaction, closing package preparation and funding preparation. Interaction with the client regarding third-party grants, down payment assistance and closing cost coverage is required.
Primary Responsibilities:
Prepare accurate mortgage loans for closing, interacting with the client, recognizing that programs may be complex, including closing cost coverage, down payment assistance, and third-party grants
Support Change Circumstance, review disclosures, ensure timely and accurate closing disclosures are provided
Perform fee analysis and demonstrate understanding of estimated/final fees and fee tolerances
Generate accurate Closing Disclosures to support TRID and applicable regulations.
Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)
Meet all performance targets including standards in quality and productivity
Abide by first call resolution in alignment with global standards to promote customer satisfaction
Scope of Responsibilities:
Education and Experience Required:
Associates degree plus a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience, or in lieu of a degree, a combined 3 years higher education and/or work experience, including a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience.
Experience with preparing and issuing a compliant Closing disclosure
Strong PC skills with knowledge of spreadsheet, word processing, and email software.
Ability to make sound decisions based on information provided.
Versatility and flexibility working within an ever changing fast paced mortgage environment.
Ability to adapt to new policies and procedures to improve processes and workflow.
Ability to function within time constraints.
Excellent verbal and written communication skills.
Attention to detail with strong organizational skills.
Ability to prioritize daily workload.
Ability to work in a team environment.
Strong work ethic, reliable and dependable.
Education and Experience Preferred:
Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent's office
Knowledge of Product, Investor and Compliance Requirements.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Emily Drew at Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!
About Us
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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ID 2024-11226
Title Mortgage Closing Specialist I
Location US-NY-Cheektowaga
