Career Area:
Logistics
Job Description:
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic individual to join our Product Support & Logistics Division (PSLD).
The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts DistributionofCat Parts, Integrated Logistics, segment Procurementand thedesign andmanufactureof Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
We're committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=39) - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=25) .
The Client Manager is a lead role in our CAT Parts Order Management responsible for managing the day-to-day logistics services agreement with BCP along with leading the CAT Parts global direct-ship and Dealer Parts Inventory Sharing programs. The Client Manager will lead a global team of supply chain professionals located in the United States, Brazil, and India; who are responsible for the day-to-day supply chain functions for BCP work tools, all direct-ship programs, while also administering the Dealer Parts Inventory Sharing program.
Responsibilities:
Responsible for engaging, training, developing and mentoring all personnel issues and performance evaluation of subordinates
Monitor and manage key performance criteria
Accountable for performance of the BCP Work Tools vendor, Direct-Ship Business Process, and Dealer Parts Inventory Sharing Business (DPISB)
Participates on behalf of and commits Caterpillar in direct negotiations
Understanding competition, pricing position, and value selling of the Caterpillar Parts Network
Maintain coverage of key customers and achievement of annual business plan
Understand, document and communicate customer requirements, business models, competitive landscape and other market intelligence to ensure awareness of customer needs
Work to identify market growth opportunities, new markets, and strategic partnerships to grow the business revenue and OPACC
Improvement of Customer/Dealer/Employee/Company satisfaction
Other duties as assigned by Caterpillar management from time-to-time
Basic Requirements:
Bachelor's degree
15 (plus) years of progressively responsible job-related engineering experience
Previous experience with at least one of the following: Material Control, Purchasing, Parts Distribution, and/or Inventory Control
Previous 6 Sigma and/or Caterpillar Production System (CPS) experience
Previous supervisory experience
Proficiency in Microsoft applications
The ability to travel both domestically and internationally up to 20% of the time
Top Candidates will also have:
Strong change management skills
Proven track record of driving results in a positive-values based manner
Good human relations and communications (oral and written) skills
Experience leading significant cultural change in an organization
Project management experience
Additional Information:
This position does not offer relocation
Our team embraces flexibility through a hybrid work mode. In addition to working onsite at one of our PSLD locations, our hybrid work model allows employees flexibility to work from multiple Caterpillar locations depending on business need
Compensation & Benefits
Base salary for this role ranges from $146,976.00 to $220,464.00. Actual salary will be based on experience. The total rewards package, beyond base salary includes:
Annual incentive bonus plan*
Medical, Dental, and Vision coverage starting day 1
Paid time off plan (Vacation, Holiday, Volunteer, etc.)
404(k) Savings Plan including company match
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Short and long-term disability coverage
Life insurance
Parental leave
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Career Development
*Subject to annual eligibility and inventive plan guidelines
#LI
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This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .
Summary Pay Range:
$146,976.00 - $220,464.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
