Avery Weigh-Tronix is one of the world's leading suppliers of weighing solutions. With 200 years of experience, the company designs, manufactures, markets and services a broad range of high-quality industrial products and weighing systems. By drawing on the latest research and technology from around the globe, Avery Weigh-Tronix offers a product portfolio that is second to none: providing business focused products and solutions under several of the industry's most established brand names, including Avery Weigh-Tronix, Brecknell, Eyecon, and Dillon.
Maintains cargo flow by preparing Customs entries, tracking inbound and outbound shipments, providing shipment and status updates, and preparing documentation for government agencies. Possesses knowledge of U.S. Customs, tariffs, classification codes, and export commodity control numbers. Issues billing invoices and follows up with receivables. Role could be performed by an employee with a minimum of an associates degree and at least four years of relevant experience.
Job Summary
To provides sales order and product inquiry service and/or information to our distributor/dealer sales network, Original Equipment Manufacturer (OEM) accounts, Catalog Supply Houses, or end user network. The Customer Sales/Service Coordinator is the primary contact and is responsible for complete customer follow-up and general order administration.
Knowledge, Skills, Abilities and Education Qualifications
*Knowledge: * Basic telephone and computer knowledge, including Microsoft Word, Outlook, Excel, Access and AS400.
*Skills: * Proficient in general office support skills of word processing, 10 key calculator, telemarketing, record keeping, filing, data base management, complaint handling, public relations, strong problem solving skills and strong time management skills.
Abilities: Good written, verbal and interpersonal skills. Quality and customer oriented. Ability to maintain pleasant internal and external relationships. Proven ability to make independently based, qualitative decisions and decisions relating to negotiating true customer delivery dates, deterring methods of shipment, discount structures and how to resolve customer complaints.
Education: High School Diploma or equivalent. Additional post-secondary school in Selling or Sales Operations is helpful but not mandatory.
It is the policy of Avery Weigh-Tronix to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Avery Weigh-Tronix will provide reasonable accommodations for qualified individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by this employee. Employees will be required to follow any other instructions and to perform any other duties upon the request of their Supervisor. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
