Principal, Strategy Services, Thought Leadership & Advisory Services (TLAS)
Job Description
The Principal, Strategy Services is a strategic business partner within Cornerstone's Thought Leadership & Advisory Services organization who works collaboratively with Sales, Sales Enablement, Solution Consulting, Customer Success, Global Advisory Services, Product, and Marketing organizations and directly with prospective clients and existing customers. The Strategy Services Principal works with key Prospects and Customers to identify opportunities to impact their business, elevate the conversation above product functionality and collaborate with sales on the strategy to win the business.
This role is an expert in the talent life cycle and can make recommendations to clients and prospects about their talent strategy related to key disciplines within the talent function- recruitment, onboarding, performance management, learning and development, succession planning, internal mobility, etc.
Location: Remotely anywhere in the US.
In this role, you will...
Provide Strategy Services support to primarily existing customers by creating and delivering talent strategy engagements such as workshops, best practice sessions, and ad-hoc advisory conversations with clients and prospects that support and align with Cornerstone's technology stack.
Deliver customized presentations, workshops, and strategy engagements to clients and prospects based on their level of talent maturity
Support the sales team and solution consulting team by actively participating in territory planning, QBRs, demo set-up, and shaping a hypothesis on how to best position the value of Cornerstone in alignment with the client or prospect's business priorities
Collaborate with internal teams to escalate client challenges or issues through appropriate channels to be resolved
Communicate competitive intelligence from clients or sales back to the Competitive Intelligence team
Collaborate with the marketing team to create and deliver webinars, conference presentations, and client presentations, in addition to writing blogs and articles.
Work collaboratively with peers within Thought Leadership & Advisory Services to tailor the collective approach to increase opportunity for success.
Multi-task numerous strategy engagements and manage priorities and workload while maintaining a positive, professional demeanor.
Uses CRM system to track the impact of strategy engagements on sales opportunities and win rates
You've got what it takes if you have...
B.A. / B.S. required, Advanced degree (MS, MA, PhD, MBA) preferred
10+ years of experience leading a talent function within an organization (General HR, Talent Development, Talent Acquisition, etc.)
Previous consulting experience is a plus
Experience reporting directly to C-Suite is a plus
Previous sales experience is a plus
Consulting Skills - is curious and able to ask key questions to understand client's current state and develop tailored solutions based on key gaps or challenges that the client is trying to solve; is not quick to jump to a solution without fully understanding the client's challenges
Strong executive presence - the ability to be received credibly by executive-level clients
Excellent at public speaking and being able to present in front of large audiences
High Initiative - the ability to drive one's work without being tightly managed and doesn't require a high amount of follow-up to complete work on-time
Navigate ambiguity - can navigate client situations that are not clear and be able to identify solutions or options for the client
System thinking - thinks about the entire system surrounding a process or issue and can communicate how a process or solution fits into the larger system or strategy
Change Management - has experience implementing large-scale changes in organizations that require behavior change (technology deployment, process, or policy change)
Agility - is able to quickly pivot from one client situation to another and can adapt message to different audience levels
Builds trusting relationships - is able to quickly build rapport with internal teams and customers; follow-ups on deliverables and commitments to build trust
Continuously learn and adapt new solutions and ideas and improve customer experience and success
Excellent writing, presentation development & delivery, and communication & analytical skills are imperative
Outstanding service orientation both for internal parties and external to clients; responds to requests within the adhered-to SLAs and has a sense of urgency
Ability to travel approximately 25-40% of the time
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com
