Position Description
Serco supports the Defense Health Agency (DHA) and the DHA Strategic Communications Directorate which integrates, research, planning, execution, and evaluation of all Military Health System (MHS) public affairs, communications programs, and disciplines to a wide variety of key audiences at the national and global level. This includes, all military hospitals and clinical facilities, the Assistant Secretary of Defense for Health Affairs, the Joint Staff, the Veterans Administration, and the Congress.
You will join more than 40 communications professionals whowork closely with our DOD customer, Serco teammates and other partners to deliver effective communications content for the military health community. This is an existing opportunity to work acrossmultiple communications channels and disciplines to provide a variety of media and products to decision makers and stakeholders at the operational and strategic levels.
As a Content Management Developer, you will be responsible for curating and maintaining content of pages managed by the STRATCOM Office, as well as ensuring other Military Health System (MHS) component pages have consistent look and feel as part of the MHS brand.
In Content Management Developmer role, you will:
Coordinate with DHA Health Information Technology (IT) office and other DHA-designated web masters to ensure integration of DHA and MHS messaging
Support development and promotion of an MHS comprehensive web strategy, which includes ensuring a consistent look and feel for consolidated, public-facing DHA web sites
Ensure content accuracy, adherence to style guides and submission guidelines, and functionality of navigation and links
Create new design mock-ups and final draft templates that shall be shared with the technical team under Health Information Technology for engineering and development
Work with subject matter experts (SME's) who may have little or no website experience to coordinate Web projects across departments
Collaborate across all levels of the agency to ensure new and existing content follows the site architecture and takes advantage of the content management system capabilities
Monitor and keep all web content - including multiple topic pages, reference center items, training events, calendars, and other web tools on the existing external site, and developing internal site
Respond expeditiously to requests within the content management system workflow to review content for appropriateness for external audience
Qualifications
To be successful in this position, you will have:
Must be able to obtain and/or maintain a public trust clearance
A Bachelor's degree or degree with relevant experience will commensurate
2+ years relevant work experience
Relevant work experience in content management, web design, web development, writing and editing content for the web
Basic knowledge of HTML and CSS
Effective time management skills necessary to work on multiple projects. Must be able to meet deadlines and established timetables
Demonstrated experience and proven ability to work collegially and collaboratively with people of diverse backgrounds
Ability to implement and adhere to all applicable federal laws, DoD regulations and instructions governing websites and public affairs requirements
Ability to adapt quickly to new technologies and implement those deemed appropriate
Excellent written, verbal communication skills, and attention to detail
Desired skills and qualifications:
If you are interested in supporting and working with our Defense Health Agency (DHA) and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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ID 51495
Recruiting Location : Location US-VA-Falls Church
Category Communications/Public Relations
Position Type Full-Time
Security Clearance Other
Clearance Details Must be able to obtain a Public Trust
Telework Yes - May Consider Occasional/Part Time Teleworking for this position
Campaign LPWBB